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Cant get a signal on xbox live via a D-link wireless router & Virgib broadband

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Virgin use fibre optic, make sure that your router is for CABLE connections, not ADSL.

Check that uPNP is enabled on the router, can your xbox find other things on the network? at what stage in the process does it fail?

Posted on Nov 22, 2009

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I just bought this router and am trying to get it connect with a Verison wirelss USB mobile broadband. How can I connect it to my computer and an Xbox 360?


For Verizon i found that Currently, the DIR-412 Mobile Broadband Wireless Router is the only D-Link router that is 3G compatible. The DIR-412 supports 3G USB adapters complying with HSUPA/HSDPA/EV-DO/TD-SCDMA networks and works with most major cellular carriers (AT&T, Sprint, Verizon, Rogers, Telus, Bell, etc).
D-Link routers empower gamers to easily connect their Microsoft Xbox to network and experience lag-free online gaming. All you need is a D-Link router to go along with your broadband connection and Xbox Live subscription and you can go head to head with friends and adversaries from around the world.

The D-Link DI-624 Wireless Broadband Router, DI-614+ Wireless Broadband Router, and the D-Link DI-604 Broadband Router have all passed the tests for compatibility with Microsoft Xbox Live with specific firmware. Just download the specific compatible firmware listed below to your D-Link router before connecting to Xbox Live.

  • Click here to upgrade your firmware.
  • Click here for Xbox Live setup instructions with a router.
  • For Xbox Live support, please visit www.xbox.com.


  • If you need more help come back.

    Post / thumbs / testimonial are welcome!

    Dec 22, 2010 | D-Link DIR-628 Wireless Router

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    I want to connect my xbox 360 to xbox live through my dsl-200 modem but it only has 2 ports, what do I do?


    D-Link routers empower gamers to easily connect their Microsoft xbox to network and experience lag-free online gaming. All you need is a D-Link router to go along with your broadband connection and xbox Live subscription and you can go head to head with friends and adversaries from around the world.

    The D-Link DI-624 Wireless Broadband Router, DI-614+ Wireless Broadband Router, and the D-Link DI-604 Broadband Router have all passed the tests for compatibility with Microsoft xbox Live with specific firmware. Just download the specific compatible firmware listed below to your D-Link router before connecting to xbox Live.

  • Click here to upgrade your firmware.
  • Click here for xbox Live setup instructions with a router.
  • For xbox Live support, please visit www.xbox.com.

  • Thumbs back!

    Nov 07, 2010 | D-Link DSL 200 (DSL-200) Modem

    1 Answer

    I cant connect to xbox live


    Your wireless router may be using WEP encryption and/or have a hidden SSID.

    You'll need to manually input the encryption key and SSID in order for it to work.

    Jun 26, 2009 | Microsoft Xbox 360 Console

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    I recently got wireless internet from a Zonet router and i cant connect to my XBOX live account because it states that i dont have a sufficient MTU setting of 1364 which i need to connect to XBOX live


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    Xbox has been connecting no problem via netgear router. Suddenly it has stopped and cant go live any more. Dont know how to work out if it is xbox wireless adaptor or netgear router.


    Do you have any other computers or game consoles hooked up the netgear router? if the other computers etc. can connect to the Net via your router, then it sounds like your Xbox adaptor might have failed.

    Apr 04, 2009 | Microsoft Xbox 360 Console

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    Cant connect to xbox live via my voyager 210 router from Bt


    2 things you can try:-

    1. make sure you enter the subnet mask and the gateway on the xbox
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    2. Try connecting to the Netgear and changing the channel if in UK try channel 4 or 7

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    Cant connect to xbox live via broadband


    Might be just your network connection, go on system settings and then network to change to different ones.

    Dec 14, 2008 | Microsoft Xbox 360 Console

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