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Cant get a signal on xbox live via a D-link wireless router & Virgib broadband

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Virgin use fibre optic, make sure that your router is for CABLE connections, not ADSL.

Check that uPNP is enabled on the router, can your xbox find other things on the network? at what stage in the process does it fail?

Posted on Nov 22, 2009

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Am trying to get xbobx live for my nephews birthday, hes got the xbox 360 ellite, but its not the shinny latest model do i need a wireless adapter as well as the router that came with my broadband, but we...


If you do not have a router that you can plug directly into the back of the Xbox 360 then yes you will need to purchase a wireless router to sync up with your wireless router that you already have downstairs. You didn't specify if your broadband router had wireless capabilities? Does it? If not then you will need to buy a wireless router to be able to hook up your Xbox 360.

Microsoft has their own personal wireless router that fits on the back of the Xbox 360 nicely. I would recommend you purchase it due to ease of installation and compatability.

Here is a link to an example of what it looks like: http://www.gamestop.com/xbox-360/accessories/xbox-360-wireless-n-networking-adapter/76045?ref=recpdp&cross=802124

And a cheaper older model: http://www.gamestop.com/xbox-360/accessories/xbox-360-wireless-network-adapter/40678

And here is a link to Xbox step by step wirless hookup: http://support.xbox.com/en-us/pages/xbox-live/get-started/connecting/wireless.aspx

If you are having specific issues then ask away and I can see what I can do to help you out. Try to be specific on what your current setup is and what problems you are having. thanks.

Jul 16, 2011 | Microsoft Video Game Consoles & Games

1 Answer

I just bought this router and am trying to get it connect with a Verison wirelss USB mobile broadband. How can I connect it to my computer and an Xbox 360?


For Verizon i found that Currently, the DIR-412 Mobile Broadband Wireless Router is the only D-Link router that is 3G compatible. The DIR-412 supports 3G USB adapters complying with HSUPA/HSDPA/EV-DO/TD-SCDMA networks and works with most major cellular carriers (AT&T, Sprint, Verizon, Rogers, Telus, Bell, etc).
D-Link routers empower gamers to easily connect their Microsoft Xbox to network and experience lag-free online gaming. All you need is a D-Link router to go along with your broadband connection and Xbox Live subscription and you can go head to head with friends and adversaries from around the world.

The D-Link DI-624 Wireless Broadband Router, DI-614+ Wireless Broadband Router, and the D-Link DI-604 Broadband Router have all passed the tests for compatibility with Microsoft Xbox Live with specific firmware. Just download the specific compatible firmware listed below to your D-Link router before connecting to Xbox Live.

  • Click here to upgrade your firmware.
  • Click here for Xbox Live setup instructions with a router.
  • For Xbox Live support, please visit www.xbox.com.


  • If you need more help come back.

    Post / thumbs / testimonial are welcome!

    Dec 22, 2010 | D-Link DIR-628 Wireless Router

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    I want to connect my xbox 360 to xbox live through my dsl-200 modem but it only has 2 ports, what do I do?


    D-Link routers empower gamers to easily connect their Microsoft xbox to network and experience lag-free online gaming. All you need is a D-Link router to go along with your broadband connection and xbox Live subscription and you can go head to head with friends and adversaries from around the world.

    The D-Link DI-624 Wireless Broadband Router, DI-614+ Wireless Broadband Router, and the D-Link DI-604 Broadband Router have all passed the tests for compatibility with Microsoft xbox Live with specific firmware. Just download the specific compatible firmware listed below to your D-Link router before connecting to xbox Live.

  • Click here to upgrade your firmware.
  • Click here for xbox Live setup instructions with a router.
  • For xbox Live support, please visit www.xbox.com.

  • Thumbs back!

    Nov 07, 2010 | D-Link DSL 200 (DSL-200) Modem

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    When I try to play Modern Warfare 2 on xbox live when i click find match and on whatever match there is, it keeps searching and searching for players but no players come up, and when i join a party with my...


    have you gone on www.xbox.com/live, they have a support link, maybe thats a question worth asking them...
    personally, i think that its possible your signal on your xbox to the server is weak, is that a possibility? (as in your broadband is a low 'meg' or your area is a weak signal or your xbox is wireless to your router and the router is in the other room. i reckon its to do with signal. please reply back if it helps at all. Kx

    Jun 15, 2010 | Activision Video Game Consoles & Games

    1 Answer

    I cant connect to xbox live


    Your wireless router may be using WEP encryption and/or have a hidden SSID.

    You'll need to manually input the encryption key and SSID in order for it to work.

    Jun 26, 2009 | Microsoft Xbox 360 Console

    1 Answer

    I recently got wireless internet from a Zonet router and i cant connect to my XBOX live account because it states that i dont have a sufficient MTU setting of 1364 which i need to connect to XBOX live


    Go to your router, you can do that by simple going to a browser and then put your gateway in it. You will be asked for a password, after that you can now change the MTU setting in your router.

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    Cant connect to xbox live via broadband


    Might be just your network connection, go on system settings and then network to change to different ones.

    Dec 14, 2008 | Microsoft Xbox 360 Console

    2 Answers

    Xbox 360 wireless adapter connection


    Try resetting your router and reconfiguring. Secondly try using a different wireless security mode that the 360 adapter supports. If the router is a linksys, that could be the problem. Linksys has a very common drop problem. I have found that D-Link has better integrity for wireless devices. Also try putting another device on the network via Wireless, if the same result, replace the router. Also, you can do a search on google for wireless router tweaks, to optimize the router for and xbox wireless connection. One more thing. be sure you force an ip address for the adapter in the settings area on the 360. That promises the same IP everytime it connects. Then go into your router configuration and forward the ports for xbox live, the wireless connection may not even be dropping, but a port problem with live while trying to authenticate your game system

    The following ports must be available for Xbox Live to operate correctly:
    • UDP 88
    • UDP 3074
    • TCP 3074

    Jan 06, 2008 | Microsoft Wireless Network Adapter Xbox...

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