Question about Motorola Mobility C975 Cellular Phone

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I forgot my Phone code of my F 305 sony ericsson phone. I want to use a new SIM but the phone asks my phone code. PLEASE HELP. I tried formatting my phone, it didn't help. It still asks for my code.

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Most likely your phone is locked to a mobile phone provider. You need to contact this mobile provider to ask for the unlock code for your phone. You need to provide proof of ownership etc and the phone's unique IMEI number which is located inside the phone under the battery. They use this number to generate the unlock code for your phone.
They should provide you with instructions on how to enter this code into the phone.
Once you unlock the phone, then you can insert a new SIM card in the phone.

Posted on Nov 20, 2009

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Posted on Jan 02, 2017

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1 Answer

I forgot the phone lock code, i changed the sim and for that its asking the phone lock code. how do i recitfy it? I've read formatting the phone helps ...how is formatting done for k810i sony...


Hello and Welcome to FixYa!

Yes formatting the phone rectify this issue, but to format your phone you need to get in to it first, which you can't in your case.
You have to read the phone lock password from the File System, to do this you need to have your data cable with you. USB data Cable (DCU-60 series). The cable comes with the new phone.
If you have the cable, then navigate to this link and follow the article. I've done it a number of times with 100% success, there is another way if that doesn't work. Do tell me in case.

If you have any Confusion, questions or issues regarding your problem do tell me.
Thank you for using FixYa!, Keep visiting..
If you think I was of help, your token of appreciation in the form of rating and a testimonial will be esteemed.
Concerned, Nooh

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1 Answer

Sony ericsson w91oi blocked pin, need PUK code last night i forgot my pin, and entered the wrong one three times, i now know my pin but i have no more attempts and i need the PUK code to unlock my phone,...


Hi, If you forget the security code, you get this error.. The default security code for nokia is 12345 If you forgot you can generate master code using your IMEI, which can be viewed by pressing *#06# .
If your handset asks for PUK code, you need to contact the service provider and provide them 20 digit sim number for the PUK code .
Service provider numbers will be toll free.
Once you get the PUK code, enter it . And then it will ask for new PIN number, you need to enter 0000 twice. I hope this information will be helpfull to you

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PUK means "personal unlocking key" .

The PUK code is asked if you enter a wrong pin 3 times.

You need to call the phone company that released the SIM card, they can retrieve the PUK code from a database for free.

In your case you need to contact your SIM card provider technical support to unlock the SIM.


The PIN and PUK are related to the SIM card, not to the phone.

If you replace the SIM card with a different one, then the phone will not ask for the PUK anymore.

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Keep entering any pin and when the phone asks for the PUK number enter it to reset it. The PUK (Personal Unlocking Key) is on the plastic card where your sim was attached.

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