Question about Gateway (5503019) 24x CD-ROM Drive

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Computer will not read the disk - Gateway (5503019) 24x CD-ROM Drive

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The disk could be damage.

Posted on Nov 21, 2009

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It will not play Verbatim DVD-R disc that I burnt on my computer.


If it can read any other disk, you should burn your disk again because burning process was incorrect. your computer can't recognize the disk. In this case, probably you can't do anything, no way to try to read a bad disk if computer can't even "see" it.
By the way, you should test to read the disk on some other computer.
If happens with ALL your disks, your optical player is defective.
Again test reading with other computer if record was made correctly
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Your floppy disk drive may be defective. Also, Some floppy drives are manufactured differently. Your best bet is to find another floppy drive to read your floppy disk. You can try to take it to the nearest computer store and ask them to read it for you. If they can read it at the computer store? The Sabrent drive you received if bad. If they cannot read it the floppy is bad. If the floppy is bad you can try to download free data recovery software to attempt to recover your data, files etc. Good luck

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I have dvd combo SONY CD-RW CRX300E but my problem is my drive can read cd but cannot read dvd please me to resolve this problem


Try the DVD-disk in some other computer, to see if the disk is the problem in _more_ than one computer.

Try some other DVD-disk in your computer, to see if your Sony drive can read _any_ DVD disks, i.e., if _NO_ disks can be read, then it's time to replace the drive.

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1 Answer

When i put the disk into my computer my computer is not reading the disk


Does your computer read other disks?
If so, try and open up the computer and see if the cd is in the E:\drive

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> no Boot sector

A computer "boots" by reading the first few sectors from the diskette (or CD-ROM) or disk-drive, and then running the software that just was read, to "kick-start" the whole process of starting Windows.

Thus, "no boot sector" could mean:
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So, it's possible that your disk-drive is "dying".
Take your computer to a computer-store, for more trouble-shooting.

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So, it's likely that the disk-drive on your computer has died.

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Try a different CD-disk.
Try the "unreadable" disk in another computer.
Try the different disk in another computer.

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ON a computer than can read the disk and has CD/DVD burning software installed on it, check the status of the media sessions. If this was writtien as a multi-session disk and the session has not been closed, many older drives will have difficulty reading it.

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This happens when you make too many sessions on your disk.

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Try to copy your data from a computer which reads it and then burn the thing in your disk after fully erasing it if its rewritable.

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might be ur cd is scratched so it cannot read the files from cd i mean that some sectors on cd is been damaged so it cannot read put a disk cleaner on the cd and clean the cd it might work if it did not i order to recover the information i can suggest u with the software called bad copy ull get the trial version of it here http://www.jufsoft.com/badcopy/?rid=BadCopy&vid=3.75&bid=0608 download it and recover the whole disk into ur computer the files present in the disk will get transferred on ur computer and the the files in bad sectors also will be read and transferred if both of this did not work put that cd in some other computer i reads copy those cd files to some other empty disk and run it on ur computer this solution is when it runs on other computer if it runs in other computer then there is a problem with ur cdrom if disk does not run in other computer it is the problem of disk and u can solve it by the above mentioned software

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