Question about Acer Aspire 5100-3357 Notebook

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My Acer Aspire 5100-3357 DVD Drive cannot read dvd but cd is ok

My Acer Aspire 5100-3357 DVD Drive cannot read dvd disks, but it can still read cd disks. The drive letter "E" still shown in Windows Explorer, and the device manager also reports every thing working fine. Vista upgrade up to date.

It may stop working several months ago when I bought some new DVD and burn failed. I thought the DVD is bad. Today I just figured it out that it cannot even read DVD disk even though it can still read CD.

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You need to change with new one no other choice.

Posted on Nov 20, 2009

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Acer aspire 5738 cd DVD drive not working


1.start>control panel>all control panel items>AutoPlay
change settings for each desired media
2.update the drivers for the DVD drive. search in all programs for the program name, go online and download the most recent driver
3. you may have mulitple programs that controll DVD/CDR reading ability. this will sometimes confuse/conflict the drive. try removing one using add /remove programs from the control panel.

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My dvd drive doesn't work


If it happens for only one particular disk:
Bring that disk to a game store like Gamestop or Rock30 Games and have them professionally clean the disk for a couple bucks.

If it happens for all disks:
Clean the cd/dvd with a laser lens cleaning kit. If that doesn't fix it then the cd/dvd drive will need to be replaced.

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Hi, ive got an Acer Aspire. When i put a disk into the drive it makes this werid sound, not a beeping but just err err err. and nothing happens to the disk. Nothing wiill start when and after i insert the...


This indicates that you media (CD/DVD) cannot be read/is not recognised by your notebook drive: to make sure that you have a working drive, try inserting a know good CD/DVD. If this works, then you may have a compatibilty issue either because of the media used (eg. brand especially with Rewitable device) or the format of the data on your media (is your drive capable or reading both CD and DVD). You can assess the compatibility issue by using another computer/notebook to try to read your media.
Hope it helps: let me know how you go and good luck!

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1 Answer

Acer aspire 3690, my cd-rom will play movies, audio and some old games can be read but mostly refuses to read most of my game disks now, any ideas??


Try an external DVD drive that you can connect to your USB port. The drive you have in the laptop either has a dirty laser lens, which you can carefully clean with a "Q" and alcohol, or the laser itself may be going out. The drive can be replaced. You mentioned you have a cd-rom. If you can play movies (DVD) it is more likely a DVD drive instead of a cd-rom. CD-ROMs can only read data or music.

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If the PC will not recognise any CD, re boot the PC with your Windows system CD/DVD in the tray. If it reads the disk, the DVD unit is OK, you probably have a conflict somewhere in the drivers.
Go to Control panel, Device manager, double click on DVD/CD-ROM drive, select the DVD drive, doulbe click and from the menu select Driver. Select Uninstall driver and reboot your PC.
When it boots the PC will look for a new driver and place it where there is no conflict.
Hope that helps.

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1 Answer

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According to the ACER Aspire 6920 specs, it does not have a Blue-ray player only DVD CD R/W drive. Therefore it cannot play blue-ray movie disks.
The specs of the DVD drive are as follows :-
Optical Storage
  • Type DVD±RW (±R DL) / DVD-RAM - Integrated
  • CD / DVD read speed 24x (CD) / 8x (DVD±R) / 6x (DVD±R DL)
  • CD / DVD write speed 16x (CD) / 8x (DVD±R) / 4x (DVD±R DL)
  • CD / DVD rewrite speed 16x (CD) / 6x (DVD-RW) / 8x (DVD+RW) / 5x (DVD-RAM)

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2 Answers

DVD/CD-ROM drive missing


Problem with missing dvd-drive with Acer 5101 solved.
Problem was that depending on boot, even bios couldn?t detect dvd-drive. I
opened my laptop and found out that there were one small screw that wasn?t
connected to anywhere. I opened the screw that locks dvd-drive in to 2.5? slot. In the back of the
dvd-drive is L- shaped peace of metal. One of it?s screws were already dropped
and 2 that were left were loose. I tightened those screws, but drive back and
got my laptop working fine.

http://www.vapaakoodarit.fi/~puontis/cd-drive.jpg

Please feel free to post this solution to other forums as
well.

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2 Answers

Dvd will not read


If purchased less than a year ago, it's under warranty. Get it replaced.
Warranties are normally for one year unless you bought an extended warranty. You should be OK.

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1 Answer

CD/DVD Drive doesn't work.


your cd drive lens needs to be cleaned by a lens cleaner..

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1 Answer

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