Question about HP Compaq Business nc8230 Notebook

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I can not get the laptop to boot up. It will not

I can not get the laptop to boot up. It will not boot with the AC adapter plugged in or on the battery.
The computor stopped working last week. It went dead, no lights at all. I suspected that it was the battery as the laptop is now about 3 years old.

I have replaced the battery and this has not been successful.
A green light comes on the power indicator immediately after the battery is plugged in. This goes orange after 1 second for around 5 seconds and then turns off.

When I plugged the AC adapter in yesterday the same sequence was happening. Green light for 1 second, orange light for 5 seconds, off.

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Hello agasmier,

You may either clean the CMOS port or change the CMOS battery itself.

If you're not techie or if my answer sounded gibberish, a visit to a local technician might be a safe advice, just for good measure.

Hope this helps.


Art Pena

Posted on Nov 20, 2009

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Try and replace the cmos battery. Good Luck.

Posted on Nov 20, 2009

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1 Answer

My laptop will not come on at all


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Make sure everything else is unplugged from the laptop (especially the USB ports), and that there is nothing in any optical disk drive (CD/DVD).
Remove the battery, and try booting with the battery out (but the AC adapter plugged in).
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If you confirm that your AC adapter is good, but your laptop will not boot anyway, you probably need to take it to a shop.

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Will not power on


MPC has since dissolved, leaving thousands of customers without dedicated support when their Gateway laptop won't start.

Remove the AC adapter from the laptop and attempt to boot the laptop from battery alone. Attempt to turn on the laptop.
Replace the AC adapter and remove the battery from your laptop.
Ensure the adapter is plugged in. Attempt to turn on the laptop.


Disconnect the AC adapter and leave the battery removed from the laptop.
Hold down the power button for 30 seconds.
Nothing should happen on the screen.
Reconnect the AC adapter to the laptop.
Attempt to power on the laptop.
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Try the process again with a new AC adapter and battery if possible.
Contact Gateway support if you aren't a former MPC customer.
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Here below are possible causes and troubleshooting steps of laptop that can't power on, hope it may help:
Possible causes:

1. AC adapter failure.
2. Power jack failure.
3. Motherboard failure.

Possible troubleshooting steps and repair solutions:
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2.It's possible that power jack (socket where you plug the AC adapter) is broken. Remove the motherboard and take a closer look at the power jack. In some cases you can fix the jack by resoldering it on the motherboard. In other cases you have to replace the jack with a new one. Using a multimeter, test if the power goes to the motherboard through the jack.

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Try the following.
1. Remove battery and plug in the AC Adapter and check if it works
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2. Check the AC adapter LED indicator if its lighted or not(double check by a multitester)
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3. Try to reinstall WINDOWS operating system by the use of the installer CD
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Thanks. Cheers!

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Hi,
First of all you have to determine whether it's the battery, charger or the laptop itself.
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