Question about Microsoft Xbox 360 Console

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I have a walmart extended product care plan for my xbox360 where do I take it for repair?

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You can bring the Xbox back to Walmart and they will exchange it for you.

Posted on Nov 20, 2009

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If you purchased the plan please call the 24 hour service line at 877-968-6391. The Customer Service Rep will register your XBOX and set up service if need be.

Posted on Nov 30, 2009

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1 Answer

Iwnat to register for 1 year additional guarantee


Hello,

If you're needing information on how to register for what a lot of stores call the 'Extended Product Protection' or Wally Word calls it the 'Product Care Plan' I believe, there are a few different ways to do it. To save time; you'd need your receipt and if they provided you with any documentation - like a tri-fold brochure explaning the extended coverage options, you'll need that too. In most cases you can register the product with only the receipt of the item.
I would need to know where you purchased the item and at least the brand, make model to tell you exactly how to do it - retailers run the extended coverage warranty in different ways. But usually it goes like this:
- product comes w/a one year warrant and they offer an additional year at the counter while you're checking it out for a fee, for example
- (or) a company is offering to extend the warrant on an item for one year after manufacturer's warranty either at checkout on their online store or possibly through an email offer - in either case - they'd request that you either fill it out online - or print and mail it in along with your receipt (some places print 2 receipts for this type of situation - one for you to keep and one that should accompany the product registration mail in, rebate mail in or extended coverage mail in.
If you purchased at counter - it all depends on where you purchased the item. Usually you can go to the retailers website and they should have a link you can click to register or another for the 2 year product protection. Click on link/follow instructions.

Or - you'll have to call by phone. It's usually a simple process where you provide them with the proper receipt information They'll take it over the phone or by email and provide you with a confirmation number for reference/troubleshooting and that's it. That's the basic system.

-- Walmart, Sam's Club
http://see.walmart.com/walmart/protection-plans
(even if you didn't purchase at counter - you can purchase the extended coverage within 30 days of your purchase)

-- Sometimes the manufacturer of the product will have a link to the underwriter (Assurion is a 3rd Party company that offers this insurance to countless manufacturers and companies - Verizon and too many others to mention use Assurion)

- So either the point of sale or the manufacturer should have the info readily available. Here's a good one though that could save you a few dollars: American Express on some or maybe all of their cards, has a pretty cool perk - if you purchase the item using your American Express - and that item/store that is selling you that item offer a one year extended warranty on top of the manufacturer's...it's free. Purchases made with your American Expresss Card on items that offer the extended year on top of the year are covered by American Express. And it's legit. They've got a few cool perks - if you buy a small, mid-size or sedan rental car - maybe vans and mini-vans, I'm not sure - and book the rental car AND pay with your American Express, you recieve standard car rental coverage insurance automatically - and are instructed by American Express to REFUSE the insurance at the door because you're already covered. - here's a link to American Express' free extended warranty extension page. So if you bought it with an American Express you're already covered.
https://www.americanexpress.com/us/content/card-benefits/extended-warranty.html
Didn't mean to get long winded on that one. All the best - Good Luck!
Thanks, Justin McCartney

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My daughters nabi JR 16GB will not charge. when I purchased the device from Walmart, I purchased the two year extended warranty


Walmart Product Care Plan
  • Phone Number

    877-968-6391

  • Talk to a Human
  • Press 0 repeatedly
  • Average Wait: 13 mins - 24 hours, 7 days

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HI, i purchase a 2 years product care plan on 04-21-2010 for a DSI and now have a problem with his product, how can I do to solve this cause I'm went to the Walt mart store were this be buyed and tell me...


Hi Jorge,

I'm a representative from the company that administers the Walmart Product Care Plan. Please visit www.productassist.com/walmart or call us at (877) 968-6391 to register your claim. Thank you!

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I HAVE AN OLYMPUS FE-5020 DIGITAL CAMERA. I PURCHASED 2-10-10. I ALSO HAVE YOUR WALMART PRODUCT CARE PLAN, 2 YR EXTENDED SERVICE PROTECTION. ON 1-17-11 WE HAD SERVRE WEATHER WITH VERY HARD RAIN HERE IN...


Product care from walmart nor the manufacture warranty cover water damage unless you have an accidental warranty. Unless you have the last type you will be out of a camera or can have it repaired. probably cost you about half or more of what the original purchase price.

Rarely ever does a warranty cover water for electronics. Same thing goes for cell phones. About all you can do is contact your home owner insurance and see if it is covered there. Those processes take a logn time though

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Just want to register my product care plan


Is this the Product Care Plan from Walmart?

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Product replacement plan


Take the player and all your documentation to your local walmart and exchange the player at the customer counter.

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How do you file for a repair on www.repairnow.com/walmart?


My understanding of Walmart's service plan is that it is an extended warranty; you can only use their plan to repair your products after the manufacturer's warranty is up (in this case, the 3-year warranty Microsoft offered after so many complaints).

Call Walmart and ask to speak to someone who actually knows electronics and is familiar with the service plan. Let them know that your Xbox 360 is no longer under warranty from the manufacturer (if that is true) and that you would like them to handle the repairs.

You should be able to then just take it in the store and have them fix you up. Make sure you bring all the service plan information so they don't give you any fuss about account numbers, etc.

May 26, 2009 | Microsoft Xbox 360 Console

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How do you file for a repair on www.repairnow.com/walmart?


My psp was purchasedin december 2009 along with a 2 year service plan. How can I register to have it replaced

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Leeaking thru bottom????


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