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Backlight on screen not working - Motorola Mobility RAZR V3

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Hello. I can assist you. First of all, if you have had the phone for under one year, take it back to the store as it is still under warranty. Older than one year you may have to pay a small fee to have it repaired. This backlight is interesting in that it is controlled by a tiny photoelectric cell in a little hole on the face of the phone. That said, if you are in a very bright environment, the photo electric cell will tell the back light not to come on. hope this helps. Regards, joe

Posted on Nov 20, 2009

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1 Answer

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A couple things to try:

1st check the backlight settings

Turn on Backlighting and Control Brightness To use your device in dark environments, enable the automatic backlighting feature:
  1. From the Jump screen, press MENU t02003-15.gif then select Settings > Battery & Display.

  2. In the second group box, select the Turn on backlight when using device check box.

  3. Highlight, then select the Brightness slider to open it for editing. Roll the TRACKBALL right to increase brightness; roll the TRACKBALL left to decrease brightness. After you've made the adjustment, press the TRACKBALL to exit edit mode. t02007-55.jpg

  4. Select the length of time you want backlighting to stay on from the Turn off after pop-up menu.

  5. To use the device's light meter while the backlight is on, select the Use ambient light sensor check box.

  6. Press JUMP t02003-14.gif to return to the Jump screen and save your setting.
Now, when you press any button or key, or flip open the screen, backlighting will turn on for the set amount of time. Note that as long as you press a key or button before the set time elapses, the backlight will stay on.
Tips:
  • Even if you have not selected automatic backlighting, you can turn on backlighting at any time by pressing MENU t02003-15.gif + JUMP t02003-14.gif . The backlight will remain on for the time specified in the Backlight Turn off after pop-up menu.

  • When in key guard mode, you can turn on the backlight by pressing the RIGHT SHOULDER t02003-66.gif button.
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