Question about SimpleTech SimpleDrive Pininfarina 500GB External USB 2.0 Hard Drive - Onyx

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My computer doesn't recognize the SimpleDrive...

Hello, I plug or turn on my 500GB SimpleDrive USB 2.0 External Hard Drive and it starts turning the ligths on, then I hear it moves for a while and then stops, the computer does not recognize it....What can I do? All my info is there, I can't work with it!!! Anybody could help me please?

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Good day sir, hi, It looks to me that your simple drive is giving up on you. Im assuming that the correct device driver is loaded properly.
There are two major part that you may try to test, the interface board and the hard drive. Hopefully the interface board is the cuplrit.
Have you tried in on another PC, you can also remove the hard drive, and place it on another computer. If done properly, you can get your files stored in it. then buy an aftermarket USB hard drive enclosure (without the hard drive). to replace the simpletech enclosure.

Posted on Nov 20, 2009

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Hello jajogeglez,

You may need to use another USB device, be it another flash drive to narrow down if it's just your Simpledrive that's causing this.

You can also update the USB devices under your Device Manger using the CD driver for your motherboard.

Hope this helps.

Posted on Nov 20, 2009

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