Question about HP DeskJet F380 All-In-One Printer

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I cant access my printer to scan a document. what am i doing wrong?

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Hello matthewjohn,

Please check if your scanner is properly installed on your computer.

You can go to Control Panel & click on Add/Remove programs. If it's not there, just simply install your scanner using the CD driver.

Hope that helps.


Yours truly,
Art Pena

Posted on Nov 20, 2009

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Does the printer have a scanner built on it? or is it a 3 in 1 printer? when you purchase these printer it comes with a installation disc for the printer driver and the software to use to these stuff, if the softeware is properly installed and there is no activity in the printer or scanner then have the printer check maybe theres a mechanical problem with in the printer/scanner

Posted on Nov 20, 2009

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