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Freezer won't get cold

When I transported my freezer I layed it on its side in the pickup. The freezer is about 30 years old. It was that way for about 20 minutes. The freezer won't get cold now. What can I do?

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  • klcampbellba Nov 20, 2009

    can a tech come out a fix this by flushing? I would like to keep using this freezer if at all possible

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  • Master
  • 1,891 Answers

Oil is in the cap tube .due to the laying it down . and maybe in the evap . it may never work properly again . let is sit for a week then start it up in a warm area. wish you luck ..m m

Posted on Nov 20, 2009

  • dennis dodge Nov 20, 2009

    let it set for a week / the oil may get back ( down int the comp. ) don't rush this . and it may solve the problem . m m

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When i moved my kic chest freezer model kc0021-Aa, I heard an light explosive sound and now the freezer does not go on.


The following is the GE moving instructions. If you have started before the 24 hour rest period and the unit had been rotated from vertical have the compressor inspected.

FREEZER MOVING INSTRUCTIONS Please use the following steps when relocating an upright or chest freezer:
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  2. Remove the food, defrost, and clean the freezer.
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  5. When transporting a freezer, keep it in an upright position. If transporting it in an upright position is not possible, lay it down on the compressor side of the unit. Be careful to secure the door to prevent it from opening.
  6. If it has been transported on its side, set it right side up in its final location and allow the freezer to sit for the same amount of time that it was on its side (24 hrs max.). Do not plug the unit into the electrical receptacle without allowing this settling time. The unit can be damaged if it is plugged in prematurely.

If the unit was transported in an upright position there is no waiting time required.


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Can this freezer be laid on it's side or back to transport? Thank you.


Lay down a shipping blanket or an old blanket and transport the freezer on it's back.

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You should allow the ice and frost to melt completely before turning back on again. Typically ice and frost don't build up so bad in a few days time to cause the temperature rise you're describing If getting cold - the compressor and refrigerant is likely OK, if not the defrost circuit is suspect. If compressor running but not getting cold - a refrigerant leak / charge level may be causing the problem.

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Hi I bought the freezer from the UK and it was fully working. I shipped it to my home country and tried to stsrt it but it was not working


DURING THE TRANSPORTATION IT MUST HAVE BEEN LAYED ON ITS SIDE, NOW YOU NEED A QUALIFIED SERVICE TECH COME AND CHECK YOUR FREEZER SORRY

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Can i transport the freezer on its side for three hours so it fits under my tarp of pickup will it hurt it


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