Question about HP Office Equipment & Supplies
My OfficeJet Pro L7500 series machine won't scan. It says that I have no scan options when computer or computer is connected to it. How do I fix this and get it to scan?
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Posted on Jan 02, 2017
You need to install the software and driver for the version of windows that is on the new computer.
Link to you model printer/scanner below:
Posted on Mar 19, 2009
hi!!! in your case my advise to you is to open the duplexer located at the back of the printer and look if there's a stock paper or any material that can cause paper jam to your printer.
Posted on May 18, 2009
just had the same problem, check the connection going into the top part of the scanner at the back and restart which ever program your using... got mine sorted
Posted on May 22, 2009
Try the following: first start the installation until the error rises - don't continue. Then change to the "normal" printer installation through system/printers/add printer There install a local printer at "HP Standard TCP/IP Port" ("Standard TCP/IP Port" works too), fill in the ip, choose HP and your printer - it now should be listet due to the interrupted installation - finish this installation. The printer is now ready. At last terminate the waiting (exe)installation by taskmanager - don't let it finish cause it tries to deinstall the printer again. Regards Erik Nagel
Posted on Nov 13, 2009
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