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You can go to my computer and then you will see the dvd drive showing.
It will probably show the title of the cd. Usually it is the D drive.
Right click it and click eject. That should eject it for you.
this happens while on windows right? so try outside windows. what i mean is restart computer then keep tapping on f2 to boot in bios setup. then from there insert the cd/dvd check still has the problem. if yes they follow these steps http://tinyurl.com/ya7q9b
still not fix try to loosen the screws from the bottom part of the laptop. if still fails then have dvd drive replaced.
I'd get a double layer (dl) drive by Memorex from either Tigerdirect or NewEgg. They always have them on sale and all three of my systems have one installed.
Could be a missing driver for it ,try downloading the driver for it then in device manager right click on the dvd rom and click update driver and install new driver.John
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