Question about Kodak EASYSHARE 5300 All-In-One InkJet Printer

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Computer freezes when printer is on

I've been having problems with my computer freezing after I turn on my Kodak 5300 all in one. I don't run the easy shar software that they had it come with. My computer runs windows XP and there's about 37 GB or something on the hard drive with 32 GB being used which I think works out to 15%.

When loading the printer it froze before the completion. Although, the printer appears on the desktop and when the printer is turned on I have about 5 minutes (give or take a little and it varies) before it freezes. I've been able to print and then it freezes. I have also been able to scan but it only works once before it freezes.

I thought at first I just needed more space on the computer so the printer could do it's thing because I originally only had 13% free space. Anyway, I'm not that computer savy and I don't know what else to do. I'm hoping there's a simple fix.

My computer's insides have been all dusted out so that isn't the problem and I can run Adobe Photoshop without problems. But this printer being on makes my computer crazy.

The printer does work after the computer freezes. So I am able to cancel jobs and turn it off.
If anyone can help me it would be greatly appreciated.

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Re: Computer freezes when printer is on

I had this problem, and the only way to stop it, was to uninstall all the drivers for all of the other printers and scanner that had been previously attached to my computer. That and three system restores and 5 reinstalls of the AiO software, that has yet to install the Home Center or the Help files! I can't customize the printer but I can use it now through WIndows programs.

Posted on Jan 30, 2008

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This error usually means that you installed the generic driver from the OS which only runs printer. Uninstall the current driver, disconnect the data cable (USB) and then restart your computer. Install the software from the Kodak site above. Then connect the data cable when prompted to do so. Try scanning after completing the installation procedure.

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