Question about NEC Electra Professional ETW-16DC-2

1 Answer

Electra professional nec

Trying to transfer line 1 incoming calls to another line so that line one stays open so that we can view caller ID. Any way to do this? Thanks

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has answered 20 questions.

  • Contributor
  • 43 Answers
Re: electra professional nec

I am making the assumption that only line 1 has caller-ID. Both of my suggestions require services on the phone lines themselves, and not thru the phone system.

  1. Line 1 needs features on the line to allow three-way calling. Then you would hit the Recall key after answering to send a Flash to the Central Office to dial the 2nd number. This takes the transfer away from the phone system and puts it on the CO. This requires more time and effort on the staff answering phones, and if a calls comes in while this is in progress, it's going to roll over to another number in the hunt sequence anyway.
  2. Get Caller-ID on all lines.

Posted on Feb 12, 2008

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Why does my 'see who is calling mode'not work now ?

You may need to upgrade you plan to recieve Caller ID.

Feb 05, 2016 | BT Synergy 6500 Cordless Phone - DECT -...

2 Answers

No called ID

Does the LCD just display "Incoming Call"? if so please list your model number and I might be able to help you further.

Jun 23, 2010 | Uniden DECT 6.0 Cordless Telephone...

1 Answer



Thanks for using FixYa. I think you have stored more than 100 Caller ID messages and hence the caller ID is not showing on Uniden Tru8888. In the following cases the caller ID will not be shown-

If you answer a call before the Caller ID message is received (for example, before the second ring), the Caller ID message will not appear.

When the call is received via a telephone company that does not offer Caller ID service, the caller’s phone number and name does not appear. (This includes some international calls.)

When the call is via a private branch exchange (PBX), the caller's phone number and name may not appear.

You may receive any one of the following messages:

When a private name is received; Private Name
When a private number is received; Private Number
When a unknown name is received; Unknown Name
When a unknown number is received; Unknown Number
When invalid data is received; Incomplete Data

The Caller ID list stores information for incoming calls - even unanswered calls. You can store up to 100 Caller ID messages and phonebook entries (including Speed Dials) for each handset and the base. You can view the Caller ID list through the handset or base during a call or when the phone is in standby mode.

Memory locations for Caller ID messages and Phonebook entries (including Speed Dials) are common, you can store up to all 100 entries for each handset and the base. Caller ID messages are not stored when you have 100 phonebook entries. When you have stored a total of 100 phonebook entries and Caller ID messages, the oldest Caller ID message is overwritten.

Please do rate the solution and revert for further assistance.


Aug 16, 2009 | Uniden Cordless Phone

1 Answer

External caller ID does not display on either line talkswitch 284

Log into your TalkSwitch Management Software.
Go to Telephone Lines.
Under each incoming line make sure that Caller ID is checked.
Click File> Save
Hopefully this will fix it for you.

Jun 18, 2009 | TalkSwitch CT.TS001.124001.US...

1 Answer

Caller Id not working KX-TG6323PK

Don't mind. Returned the product to the seller. Thanks.

Jan 11, 2009 | Panasonic KX-TG6323 1.9 GHz Trio 1-Line...

2 Answers

DCS Caller ID

You need to go into programming and turn cid on for all co lines on your c1 card and on all ext's that you want to show cid on incoming calls. Follow these steps :

to enter programming, you can use any display phone. Without picking up the handset.

press transfer
dial 800
passcode = 4321 (if it has'nt been changed)
press 1
press the speaker btn
dial 312
you will see 201 . press the ans/rls key, this will change where the 201 was to all
use the volume arrow up to change to CID ALLOW
press the right softkey (this key is the triangular key under the display just to the left of the scroll key.
Now, press the speaker btn and dial 414
you will see 701 in the top left of the display .
press ans/rls key. this will change 701 to ALL
press the volume arrow up to change from normal to cid trunk
press the right softkey under display .
press transfer to exit programming and you should have
Caller ID.

Mar 20, 2008 | Samsung Phone PDCSLCD12B

1 Answer


Not sure it this is a solution for ALL your problems, but...

I had a similar issue: Phone rings, caller ID info displays then seems to hesitate, then displays only "INCOMING CALL."

The issue seemed to be caused by interference with other devices on the same line (in my case, an alarm system).

Tech support had me change a setting on my TRU9466 base unit (this is one of the PowerMax 5.8ghz models). This is how we did it step-by-step on the base unit:

select LINE 1
switch to TYPE B

This seems to have solved the Caller ID "interference" issue -- my Caller ID now displays as it should. The Tech Support person suggested trying that TYPE A/TYPE B setting on "OFF" if TYPE B didn't solve the problem, but thankfully, it did.

Now Cheryl, it sounds like your issue is more involved than this -- I didn't have any connection problems -- but perhaps they're related -- you might try my solution.

Mar 07, 2008 | Uniden 5.8GHz Cordless Phone

1 Answer

Caller ID not working

This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.

Aug 20, 2007 | Avaya Definity 6408D Corded Phone

1 Answer

Conair CID400 Poor Caller ID Display

hi this problem points to 1 main thing: your line voltage is low how many phones are connected on the line? if there are more then 3-4 its too much! you got only 1-2 ? call the phone company and tell them u got a low tone... good luck

Feb 20, 2006 | Conairphone CID 400 (CID400)

Not finding what you are looking for?
NEC Electra Professional ETW-16DC-2 Logo

170 people viewed this question

Ask a Question

Usually answered in minutes!

Top NEC Phones Experts


Level 3 Expert

93922 Answers

SC Spike

Level 1 Expert

90 Answers

Laxman Bisht
Laxman Bisht

Level 3 Expert

650 Answers

Are you a NEC Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides