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The on off button presses down but not up and the a irflow does not go on. It is less than a year old and the construction men purchased it at Home Depot. Since they left no papers with me, is there any warranty on this tub?

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This tub should certainly still be under warranty if it is less than a year old. With my business, I offer a one year warranty that is standard with all of my installs. You may want to try your contractor first to see if he/she offers a warranty. If your contractor did not offer you a warranty, you may call American Standard @ 1-800-442-1902 mon-fri. from 8 am-6pm EST. If you have to go through them, the part should be under warranty, but you will be on your own for the labor portion. I would still check with my contractor first. I do not know any contractor that does not offer a one year warranty. Unless this was just a handyman and not a professional contractor.

Posted on Nov 20, 2009

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