Question about Toshiba 22LV610 LCD TV

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New toshiba lcd has sound, is getting all cable

New (got it home about 2 hours ago) toshiba lcd has sound, is getting all cable channels as I can change them with remote-- but has no picture. Just a bright gray screen. Auto setup never came on as it was supposed to. DVD sound works also, but still no picture.

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  • cshaydel Nov 20, 2009

    thanks Lee. The DVD player is built-in. There's NEVER been even a flicker of a picture since I turned it on. I'm just about resigned to packing it up and hauling it back tomorrow. Strange because I can hear all the cable channels...so the box is connected.

    Checked cable connection...get the same bright screen whether cable connected or not and whether plugged into a different outlet. Same cable works fine on old TV that we're replacing.

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Hi,
What kind of video connections are you using to hook up the cable and the dvd player? Also does the menu of the tv come up normally? Once I have more information I can assist you further. Worst case scenario you will end up needing to return it for a replacement where you bought it from but lets do a little troubleshooting first.
Thank you,
Lee

Posted on Nov 20, 2009

  • Lee A.
    Lee A. Nov 20, 2009

    If it is built in dvd then it should definitely have some sort of picture. Even a dvd loading screen at least.It is definitely a defective tv. Also just FYI I don't recommend tv's with built in dvd players. In the long run it is just something else that can fail. You can get a separate dvd player for quite cheap and then if it fails you can always just replace that. If you have any other questions please let me know.
    Good luck tomorrow and thanks again,
    Lee


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