Question about HP DesignJet 500ps InkJet Printer

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Hp designjet 500 ps 24"

Screen says too much skew need to reload paper which I have done many of times but still no success

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Also check that the roll is snug on the spindle end (black) and the spindle end cap is not loose or broken.

Posted on Aug 22, 2008

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Posted on Mar 05, 2008

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Ensure that when U're loading it the paper ia aligned to the blue lines. If this is so... U have to change the cariage assambley - the optical sensor on the cariage is not working properly.

Posted on Mar 19, 2008

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Posted on Jan 02, 2017

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Download the service manual here:
http://h30499.www3.hp.com/t5/Printers-Designjet/HP-DesignJet-500-24-Error-Message-81-01/td-p/1160495

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Try to use another (new if you can) paper - sheet (A3 or larger), not roll (is cheaper to buy :) ).
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Pay atention on the vacum area - the area where the paper is sucked down to be retained for printing. If there are any caped holes, clean them.
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The part can be purchased here: http://www.lpscomputer.com/c-643-designjet-500-510-800.aspx

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