Question about Logitech Webcam

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My Logitech C200 webcam video freezes 20 seconds into a call

I have Logitech C200 installed on Dell laptop Vostro 1000 with XP home edition and when I make a video call my picture freezes but the person I'm calling there personal picture works fine....I have exchanged the web cam once with Staples and uninstalled and restalled complete with a restart...so what the heck does one have to do to make it work properly

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  • David Nov 20, 2009

    I suppose I should have mentioned I am using it for video calls on Skype...

  • David Nov 20, 2009

    I don't know if it will...never tried to make a video.. I just wanted at the moment to do video calls....I will skip the plugging in the web cam during the intallation process until after as you have suggested..in the process now

  • David Nov 20, 2009

    Well some sort of success....the video camera froze a few times but I could restart it and towards the end it kept running. initially it would freeze after about twenty seconds and then it would run for maybe three or four minutes. I believe in the end when I terminated the call it had operated for 30 minutes.

    However..I'm not happy with the performance...my body movements were robotic on the screen and the color was terrible...the color adjustments were of no help and overall the picture was fuzzy.

    On the scale of 1 to 10 this model would rate a 1 unless you know someway to enhance the performance.

    Never the less I appreciate your solution. It may not be perfect, close to an 82% satisfaction rating to keep running... so your performance rating in providing solutions is intact.

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Go to Start->Control Panel->System->Hardware->Device Manager. Here locate your webcam, select it and delete it. Now disconnect the webcam from the laptop. Reboot. Insert the Logitech CD and install the drivers afresh. Reboot. Connect the webcam and allow Windows to detect it and load its drivers. Windows will take a long time to do this. Now configure the Instant manager to use this webcam as default camera. And start using. But before you do that start the webcam program to use this camera to check if it takes the video continuously. I do not see any problems now. Trick with Logitech is to load drivers with the device disconnected.

Posted on Nov 20, 2009

Testimonial: "I appreciate your solution. It may not be perfect, close to an 82% satisfaction rating to keep running... so your performance rating in providing solutions is intact."

  • 2 more comments 
  • Rinoo Kumari Nov 20, 2009

    In Skype you can configure it from Tools->Options->Video.
    tell me, does it take a video without Skype?

  • Rinoo Kumari Nov 20, 2009

    do let me know the results.

  • Rinoo Kumari Nov 20, 2009

    To change the quality of the pic, rotate the ring around the lens to focus it. You seem to be out of focus. Do that and the fuzzyness would be gone. To set the colors go to Options from Tools of Skype and access the Configure the camera. tweak with it and some improvement would be seen. BUT remember to note down what you do as you may have to revert back to the original.

  • baby_coe09 Dec 18, 2010

    no skype

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How can install webcam?

Posted on Dec 18, 2010

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