Question about JVC KDAVX44 Car DVD Player
Even though I personally love JVC products they are not known historically for their customer service. It's even worse now with the economy as they have scaled back their customer support in the US. It's almost impossible to get to a person and not just a voice mail.
Your only solution is to send your deck in for them to update the firmware on the deck. They don't even allow dealers to do this 'unlike Sony products'. Has to be done by the factory.
Unfortunatly they are not the speediest in repairs either. Make sure if you send it in to get a cost and a Case # as they are known to loose products.
Sorry to share the bad news.
A/V Media Guy
Posted on Nov 21, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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