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How do we clear the cartrige to install first ink

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Re: How do we clear the cartrige to install first ink

Could you be more specific? Are you talking about removing an ink cartridge on an HP printer? If so, for most models, you press down on the colored ink holder from above to release the latch. Pull forward on the latch to disengage the arm completely. Then, pull the cartridge out.

Posted on Jan 18, 2008

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The print dosen't appear on the paper

Tough call on this one. There are a lot of problems that could be happening. I'll presume you have an inkjet printer, since those are the most common. Of course, you want to make sure you have ink and that the cartridges aren't so old that they're dried up. An ink cartridge that is WAY out of date isn't likely to work. Hopefully you're working with good ink cartridges, and we'll presume that they are. Try these solutions to make your printer go:

1. Run the cleaning cycle. Usually accessed through a menu on the printer, computer, or both.

2. Clean the contacts...use 100% alcohol that can be purchased in the paint department of larger stores like Walmart or Home Depot. If you have nothing else, use cotton swabs, but be sure not to leave any cotton behind on this or the next step.

3. Clean the print cartridge jets using that same alcohol. Foam swabs are best, but harder to find. If you absolutely have to, you can use 50 or 70% isopropyl, but the other part is water...doesn't evaporate as quickly.

4. If your print head is separate from the cartridge, it gets a little weird here. First you can remove the print head (your printer manual will tell you if this has a a separate one), clean it with the alcohol. If this fails (and in my experience, it usually does), take that print head and put it in hot water in a container that's expendable (it's going to change color)...let it soak for a few hours, overnight if possible. Swish it around in the may have to repeat this step depending on how much ink is still left in the print head. When it appears that most of the ink has been cleared out, shake as much water as possible and let it dry for a minimum of 24 hours on a paper towel or something that's (again) expendable and won't bleed through to the surface you're putting it one, just in case more ink leaks out. You may have to repeat the print head washing steps a few times for the water to be clear. Reinstall the printhead and cartridges. Run a cleaning cycle...hopefully it'll work by then.

Nov 03, 2013 | Barebone Systems

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Installed new ink cartridges....printer won't print...

fixing cartridge problems can sometimes be easy and sometimes impossible.... first perform a reset of the printer... while the printer is powered on remove the cartidges ... remove the power cord from the printer tehn physically move the print carraige .... close the cover and power up the printer ... wait for the printer to request that you install the ink cartridges and install them. If this dosnt work repeat the same proceedure but this time clean the contacts on both the cartridges and the carriage. use a rolled paper towel (like a pencil) and bend it in half. Use distilled or bottled water and be very gentel... also avoid touching the ink heads on the bottom of the cartridges

Mar 29, 2008 | Barebone Systems

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Hp photosmart c3180 just hooked up, new, comunicates with computer on all levels. print or copy will not put anything on paper, goes through all motions but does not put anything on paper, new supplied ink...

There is no reason for it not to print ink onto the paper unless it's defective or both carts are dried up. I would return it for an exchange.

Hope that helps...


Mar 27, 2008 | Barebone Systems

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I have a canon mp460 printer that i have just re'filled and i am still gettin the 'ink running low' message on screen. how do i resolve this problem?

On the maintanance screen is there a "Ink counter Rest" tab. It must be clicked on as soon as you put the cart back in.

I also got the following from a website out there:

1) Enter SERVICE MODE by pressing sequentially Menu Copy Scan Copy Copy or Menu Copy Copy Copy Scan (on some models)
2) Select TEST MODE.
3) Press ‘+’ 8 times till ‘Select [8]’ PRINTER TEST in TEST MODE.
4) Select 3. [EEPROM CLEAR].
5) Select 0. [INK COUNT].
6) Press the [OK] key.
7) Press the [Stop/Reset] key (returning to the state of 3)), and then press the [ON/OFF] key.

Hope that fixes it for Ya...


Mar 27, 2008 | Barebone Systems

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No text

Check that your black ink cartridge has ink inside, eventually try a new cartridge , as ink may have dried up in old cartridge.
If you use a new cartridge ensure you removed cellotape from cartrige.
If cartridge is ok, then it is printer nozzle/head for black ink.
In this case do nozzle check / head cleaning in printer tools a couple of times.
If problem persist you may need to check and clean printer's head with cotton and solvent.


Mar 20, 2008 | Barebone Systems

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Each time a new cartrige and alignment is done the print alignment ask to align again and again.

most printers require that the entire print alignment be done before it lets you pass this step. to me, it seems like a huge waste of ink! are you stopping the alignment before it's done? is there enough paper in the printer to complete the task? there are ways to avoid this step, you'll have to check your manual's troubleshooting section to find out how.

Mar 09, 2008 | Barebone Systems

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hi maggievalley,

I need you to make absolutely sure that you followed the installation procedure of the cartridges correctly. Some manufacturers put a kind of tape on the cartridge when it ships from their factories to prevent ink from leaking out of the cartridge during transportation. This tape must be removed prior to installing the cartridge in a printer to allow the ink to flow out of the cartridge.
I suggest you remove the cartridges from your printer and reinstall them following the new cartridge installation guidelines of your printer's manufacturer step-by-step.

Hope you find this information helpful in solving the printing problem and thanks for using the FixYa service
Kind regards

Mar 08, 2008 | Barebone Systems

1 Answer

Printer Problems

ok" take cartriges out of printer , water on clean cloth make it damp, wipe ink heads, take a pencile with eraser , use eraser on printed circuite on the back of cartidges to clean contacts, use eraser back and forth, wipe with cloth , put it back in the printer . may have to run printer tools to clean cartridges also

Jan 21, 2008 | Barebone Systems

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