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I have a Hhitachi MMP-501B which turns on and records info etc. but doesn't seem to be receiving the signal as i keep getting message "calculating route" and then says "gps signal too low" AND does nothing? Can you help

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1 Answer

It says no info on the programs I want to record and won't record them. The guide also shows no info in those areas.


Janette578,

Make sure the receiver is powered off each night so it can receive updates through the satellite to the guide.

You can force a guide download by unplugging the receiver for 10 seconds and plugging it back in. If that doesn't work, you can run a check switch test from Menu > System Setup > Installation > Point Dish > Check Switch > Test. Let it finish, then exit out of the menu and let it acquire signal and download the guide.

If you have any other questions, or need further assistance, let me know!

Tommy Faust
DISH Social Media Representative

Oct 22, 2012 | DISH Network ViP622 DVR DTV Receiver /...

1 Answer

My program guide says no info so i can't record programs


Hi penny3219,

Try unplugging your receiver for 10 seconds then plugging it back in. Once it resets the guide should download. If the reset doesn't fix it then you will want to run a check switch test from Menu -> System Setup -> Installation -> Point Dish. Once there select Check Switch on the right then test. Once it's finished exit out and it should reacquire the signal and re-download the guide.

If the problem continues after the check switch test let me know here or at thomas.faust@dishnetwork.com and I will check some further information with you to get this fixed.

Tommy Faust
DISH Network

Oct 26, 2011 | DISH Network DVR-625 DTV Receiver /...

1 Answer

Hi, I bought an onix PVR twin tuner 500g and it all seems to be working fine, except for the recording function. Everytime a program is to begin recording, an error message saying


Go to Menu - Installation - Format Disk - Free Space (bottom box) - exFATIf that doesn't work, call Support 1300886649Tes B

Sep 10, 2011 | Televison & Video

1 Answer

Second level tv has a signal but the main tv on first floor has no signal.


Hello! It sounds like there are a few things that could actually be going on. If you are getting no picture on the TV(you have a black, blue, or snowy screen), you will want to make sure that the TV is on the correct channel and/or input. You will want to be on channel 3 or 4, and possibly on a Video 1 or 2 or HDMI 1 or 2 input. If that doesn't work, then try unplugging the receiver from the power source for about 10 seconds. If you are still not getting a picture, let me know!

If you have a signal loss message on your screen (Signal has been lost, Partial SIgnal loss, COmplete signal loss, or Acquiring signal), you will first want to unplug the receiver from the power source for 10 seconds. You will get the Acquiring singla message as the receiver reboots after you plug it in, but that should only be about 5 minutes at the most. If you get the message after 5 minutes, you will want to make sure that all of the cables going from the back of the receiver to the wall are tight. If that still doesn't do it, please let me know!

Becki Barned
DISH Network Customer Service
becki.barned@dishnetwork.com

Jul 13, 2011 | DISH Network ViP622 DVR DTV Receiver /...

3 Answers

We have a dual transmitter DVR and TV 2 is not getting a signal.


If you're not getting a picture try this link it should help.
http://www.dishnetwork.com/SupportSection/video

Daniel Busa
DISH Network Customer Service

Jan 20, 2011 | DISH Network ViP722 DTV Receiver /...

2 Answers

Guide shows info not available and is recording all kinds of weird stuff.


Recording weird stuff:

sounds like you have accidently created timers.

hit the dvr button 3 times then arrow up to 'Timers'

arrow up to 'Edit List'

here you can select the timers you do not want then select delete

Info Not Available:

run a check switch test

hit menu 6 - 1 -1

highlight 'check switch' and press select

highlight ' test' and press select

wait for the test to finish

if an error pops up there is probably a signal issue, otherwise exit out

you will get attn 015 message, allow this to finish and you will get 330

this is the guide downloading... if this does not happen go to
menu - 6 - 6 and select yes

if it still does not download call dish network













Jan 28, 2010 | DISH Network DVR-625 DTV Receiver /...

1 Answer

I have a 705 receiver hooked up with HK speakers.


'the best way' is highly subjective.
if you are testing with a 'real' 5.1 or 7.1 source such as a dvd or bd there should be signal getting to the sub, depending on the source content (play a scene with explosions or something). if this is the case and you are not getting signal check all connections. is the sub powered or passive? if powered is it on? maybe try turning down or disconnecting other speakers so you can tell for sure if the sub is making any sound?
if you are using 2 channel playback like a standard cd or an input from an mp3 type player then the sub may not be in use depending on the receiver setup - in order to get 2 channel info to more than 2 channels - 2.1 or 3.1 or 4 or 4.1 or 5.1 etc - the receiver has to do some processing such as "pro logic" to interpolate the 2 channel info to the extra speakers.. you may experiment with these 'enhanced' settings..

Dec 24, 2009 | Onkyo TX-SR705 Receiver

1 Answer

510 DVR has to reload sat signal when accessing recorded events.


There was not a software upgrade in the last month for the 510 according to Dish Network. With that being said the issue is more than likely a bad hard drive. If you have to replace the receiver ask about a non dvr model that supports an external hard drive. This will allow you to keep from paying the dvr fee every month and allow you to have better control of your recordings eg. more record time, saved recordings if receiver needs to be replaced etc. There is a 39.99 one time fee for Dish to enable this feature but it is well worth it in my opinion. You may also want to check out the line of Sling media they have available also if you are an avid TV fan.

Feb 20, 2009 | DISH Network DVR 510 DTV Receiver /...

2 Answers

Error message


Din unlock means 'digital input is unlocked' meaning it is not receiving a signal on the **digita**l input you have selected. ( eg optical or single co-axial digital from another cd player etc) Check your connections and re-select the source using the front panel until you select the one you want. What are you recording from?

Apr 16, 2007 | Teac CD-RW880 CD Player / Recorder

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