Question about HP Pavilion TX2000Z Notebook

2 Answers

My laptop wont turn on completely. All the lights are on. When I turn it on I get the black screen and I pick start windows normally and then enter my passowrd, But then the windows welcome screen is on for a very long time. I;ve left it on for an hour. It wont go past that. Ive also started on safe mode but there is nothing there just a black screen. Any advice?

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  • 3 more comments 
  • veena_vd Nov 20, 2009

    No, I don't...

  • veena_vd Nov 20, 2009

    What if it says restore to a previous date...It doesn't give me options like that. It just says restore to factory defalts. I clicked on advanced options and get another sub-menu.. what should I pick from that?
    I just picked create a back-up and am backing up my files. Could you also help me withi how to access my pictures and documents (I am a student with a lot of assignments on here) from the back up.

  • veena_vd Nov 20, 2009

    To an external harddrive

  • veena_vd Nov 21, 2009

    Hi,
    First, I'd just like to thank you for helping.
    I have access to another computer and took a look at what backed up and the file type is an application
    (.exe) named backup.1.
    G:\MINWINPC\Backup Files 2009-11-20 020511 is the exact location...and description is RestoreWiz Application.
    I am a little hesistant to run the application because its not my computer... Its another students'. If I run what will happen? Would it affect the users computer? How would I get my files from this type of file? Thanks

  • joecoolvette
    joecoolvette May 11, 2010

    Do you have the Restoration CD disk? Post back if you do, or don't.

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2 Answers

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  • HP Master
  • 5,660 Answers

Then there are two ways to restore your computer.

1.On the harddrive of your HP Pavilion TX2000Z laptop are restoration files.
They are on a separate partition on the harddrive.
(If I may,....Partition. Think of a house. Now partition it into two rooms by putting a wall in the middle. Each room is then a Partition. The harddrive is divided so there are Two Partitions)

These are accessed by the user by,
A.Laptop off. Press the Power On button. Start tapping the F11 key as SOON, as you see - Press <F11> for recovery
(Bottom of the LCD screen)

B.Select (Click on), Recovery Manager. When Recovery Manager opens....

C.Click on Advanced Options

D.Click on System Recovery, then click on Next.

E.Follow the On Screen instructions.

If it asks if you wish to do a Destructive Recovery, or a Full Install, I advise DON'T.

It means the laptop will be recovered back to Square 1. Back to the day it came from the factory.
This means any personal information you have on the computer is GONE!
No pictures, videos, music, downloaded programs, and applications, or programs, and applications installed by you. No Documents you have generated will be saved.
If it wasn't there when the laptop came from the factory, it will be GONE!

If it asks you if you wish to do a Non-Destructive Repair, or just Repair, I advise using this.
Your personal information is saved.
All that happens is that basic Windows files are repaired.


2.Obtain the Recovery Disk/s from HP

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00810334&lc=en&dlc=en&cc=us&product=3650978&lang=en


Posted on Nov 20, 2009

  • 1 more comment 
  • joecoolvette
    joecoolvette Nov 20, 2009

    Where are you backing up to? Are you backing up to a DVD, USB thumb drive, or just to the laptop harddrive itself?





  • joecoolvette
    joecoolvette Nov 21, 2009

    External harddrive? Do you have access to another computer with Windows?
    Computer on, Windows loaded. Click on Start>My Computer. Familiarize yourself with the Drive letters.
    (C:) drive is the Harddrive

    (D:) drive can be a partition on the Harddrive, or it may be the CD/DVD drive.

    (E:) drive, usually reserved for a CD/DVD drive.

    (F:), (G), and (H:) are usually reserved for a removable drive. Such as a USB thumb drive, card reader, or external harddrive for example.

    The reason I am having you look before you plug the external harddrive in, is so you will recognize when there is a difference. When a drive letter has recognized a removable drive, that has been plugged in.

    Sometimes when you plug an external harddrive in, it is recognized. Sometimes not.

    If you Double-click on the Drive Letter, that corresponds with the external harddrive you have plugged in, it will open the external harddrive, and you will have access to it's contents. Forces the computer to recognize the external harddrive.

    My reasoning for using another computer to access those personal files?
    You indicated you are a student with a lot of assignments saved, plus photos you want/need to save.
    My thoughts are to burn these personal documents off to disk/s. Less chance of something happening to this valuable information. More ability to organize the files in a logical order to access files.

    Not only is your personal information saved on that external harddrive, but also Windows basic files.

    In the case that it is not a hardware issue with your laptop, and may be a software issue, (Such as corrupted Windows files, and if you'll excuse me, I'm not a fan of Vista. Too many users with too many problems), then you'll have the personal documents saved.

    Should you decide to restore your Pavilion TX2000 laptop, and something goes wrong, your documents are safe, burned onto a disk, (Or disks), or removable media.
    Rarely anything bad happens with a disk, compared to a thumb drive, external harddrive, or other removable media.

    If you do not have access to another computer, and/or wish to use the backup to restore your laptop;

    Plug the external harddrive into any available USB port on the laptop. Press the Power On button.
    Follow the instructions.

    Problems? Tell me what you see. I need what you see, so I can guide you.
    If it's, Restore with a Backup Copy to your Harddrive, yes, this is what you want.

    If you have burned off your personal documents to removable media, (Such as CD/DVD disks, USB thumb drive/s, etc.), then choose - Restore to factory defaults.

    Your laptop will be as it came from the factory. Plain Jane.
    Then you can install the documents you want back onto the laptop.
    If the laptop has a hardware problem such as a harddrive with bad sectors, or other hardware issues, you will still have your personal information saved on that removable media.


  • joecoolvette
    joecoolvette Nov 21, 2009

    veena_vd I would advise at this time that you go back to your laptop, and plug the external harddrive in. Then turn the laptop on. Advise me as to what happens.
    (NO, DO NOT open this file on the other students computer. Please do the above)


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  • Master
  • 448 Answers

Disconnect all the peripheral components from the Computer including the AC Adaptor and remove the Battery pack.

Then remove the RAM, clean the RAM slots and reinstall it.
Next, connect the AC Adaptor to the Computer and boot it into the BIOS and reset the BIOS to its default settings.

Then, turn on the Computer to boot it into Windows.

Posted on Nov 20, 2009

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