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Ge side by side (psh25sgsa 3 yrs old) and the ice melts every few weeks in the freezer. Empty out the ice and everything is fine again for a couple of weeks. Checked the coil underneath and everything is fine. The fan in the freezer is a little noiser than usual. Something tells me it's related to the main control board. I heard that GE had a recall for defective control boards, but cannot find anything on GE's website. Replaced thermistor #4 and #5 but problem continues.

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  • gdoliver Nov 20, 2009

    PSH25SGSA SV is the model #. The serial # is FH 408241

  • gdoliver Nov 20, 2009

    The ice melts in the ice tray at the top of the freezer, but there's a few ice cubes at the bottom of the freezer that are not affected. The digital temp reading says the temp in the freezer is 6 degrees. Very frustrating problem to say the least.

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Hello. It appears that you may indeed have a defective control board, or it could be your defrost thermometer, Read on please. As you know, the self-defrost system has three functional components: 1. Defrost timer The timer is like a clock. It continually advances, 24 hours a day. Every 6 to 8 hours, the timer turns off the cooling system of the refrigerator and turns on the defrost heater. 2. Defrost heater The defrost heater is similar to the burners on an electric stove. It's located just beneath the cooling coils, which are concealed behind a panel in the freezer compartment. The heater gets hot. And, because it's close to the cooling coils, any ice or frost build-up melts. As the frost and ice melt, the resulting water drips into a trough. The trough is connected to a tube that drains the water into a shallow pan at the bottom of the refrigerator. The water is then evaporated by a fan that blows warm air from the compressor motor over the pan and out the front of the refrigerator. 3. Defrost thermostat The process ends after either the amount of time specified on the timer or when the defrost thermostat near the cooling coils senses that the heat near the coils has reached a specific temperature.

Posted on Nov 20, 2009

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What is the full model # please??

Posted on Nov 20, 2009

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SOURCE: ge side by side (psh25sgsa 3 yrs old) and the ice

Yes , your main control board is on the recall list , however , that is not the problem . The problem , is the #4 and/or # 5 thermistor . The #4 , tells the control board , the temp of the coils , when to defrost , and when to stop defrosting . The # 5 , tells the control board , the freezer temp . Both thermistors work together , relaying information to the board , to act on . The # 4 , is behind the inside rear freezer panel , clipped on the top , left side of the coils , with 2 white wires going to it . The # 5 , is located behind the bottom freezer crisper , slid inside a small housing , also with 2 white wires going to it . The part number for each thermistor is WR55X10025 . I would replace both thermistors .

Posted on Oct 31, 2009

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