Lift the piece of junk about 10 feet in the air and drop it....
A hard reset MAY (but is not guaranteed to) resolve this problem. To do a hard reset, unplug the unit, then hold the power button on the main unit down for 30 seconds. Plug back in and see if the problem is resolved. If not, mail-in repair will be $69 plus parts and shipping. New DVD/VCR units start at $90 elsewhere.
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