Question about Fellowes Powershred DM8C (Confetti) Shredder

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My Fellowes shredder DM17Cs won't stop running unless shut off

I have a Fellowes paper shredder, model DM17Cs. It shreds fine but it no longer stops running when I put paper through. How do I get it to stop running without having to shut it off??

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Blow some canned air down into the feed slot to clean the sensors.

Posted on Nov 20, 2009

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Throw it away and buy a new one. The Eye sensor if FRIED.

Posted on May 12, 2010

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It sounds as if the SafeSense is improperly shutting of the forward sensor. Call Fellowes and see if they can help.
If you do not have the manual use the link below:
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Runs only in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

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OK lets try.
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Is the paper bin full?....mine always shuts down when the paper bin is a little over half full.

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Fellowes Customer Service is the best in the business call them at 1-800-945-4545

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Shreader won't turn off.


The paper sensor is stuck, actually a pretty common problem with many auto shredders. Basically the sensor for auto shredding thinks that there is still paper in the unit so it won't shut off. This can easily be caused by shred debris. Shooting some compressed air into the unit may help but usually it requires a bit more effort. Sadly, these guys can be quite hazardous to repair so I would not really suggest trying to open the unit unless you really know what you are doing.

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