Question about Samsung UpStage SPH-m620 Cellular Phone

5 Answers

!!!!!!!!Upstage Froze!!!!!!!!! Okay I know that my phone isn't locked and I know that the lock on the side isn't on... I was charging my phone while it was off... turned it on to see what time it was and pressed the flip button so i could turn it back off... it wouldnt turn off... I pressed the reset button on the side and it still wont go off.... any help at all?

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  • Anonymous Jan 12, 2008

    My upstage phone stoopped working. I tryed charging, but it still won't work. The buttons on the smaller screen side, the one with the numbers, still lights up. My friend's cell screen stopped working when she got it wet, it would still call, but mine won't.

  • Anonymous Jan 22, 2008

    my phone freezes in a differnet way, like when i try to download things off the internet it freezes for like 2 or 3 mins then goes back to the main meus. What the heck can anybody freaking fix this god dang thing!!!!!!!!!!!!! PLZ

  • Anonymous Jun 27, 2008

    when i try to get on the internet on my upstage, it freezes and when i push the reset button nothing happens!! it will let me send and recieve picture mail but i cant get on the internet. i need help!!

  • emilytwitch Dec 09, 2008

    Mine is just being absolutely strange. It froze up as I received a text while I was reading my outbox. Then it turned itself off. I tried to turn it back on, but it does this (see video) until the battery dies.

  • Anonymous Dec 17, 2008

    Mine freezes up occasionally and the reset button has never done anything for me. It freezes once every couple of weeks. Sometimes it goes back to normal if I can wait it out.
    No obvious correlation to any particular activity. I usually have a Bluetooth headset linked. I usually find the issue when I try to make an outbound voicedial call via the headset and the phone doesn't respond properly. Power button presses make quiet beeps but do nothing.

    The only solution I've found is to call my phone from another phone. Yep, a plain ole inbound phone call clears it right up.

    I have been known to ask the occasional stranger to call me - and hate having to explain why...

    I so wish I could just pop out the battery to garbage like this up.
    OR have a Reset button that performs its function.



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Something like this happened to me except my phone would not stop ringing an screen went all balack both sides... Try leaving your phone until the battery dies then charge it fully before turning it on it has helped me numerous times before.... reset button still works on mine it is like a miracle spot actually

Posted on Feb 01, 2009


Mine just froze today when i tried to go to "my content" but this is my 2nd upstage now (first one got lost rofl and i had insurance) and it used to always freez but in a differant way whenever i tried to go to my favs (which i now see is a useless feature since we dont have a numberpad) it would freez until i hit end and went back to the top screen but this freez just froze untill finally it turned off

Posted on Oct 01, 2008


When I go to my photo album on the phone, it will not upload and then freezes and switches to another screen.

Posted on Sep 25, 2008

Idk about the internet, because mine has the same problem, but if it freezes, try holding down the reset button for about 10 seconds and then turn it back on.

Posted on Aug 30, 2008

My upstage is a piece of ****.  it freezes with picture mail, internet, bluetooth, and much much more.  i hate this phone

Posted on Jul 18, 2008

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Contact service provider. The SIM card may be burnt out

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My upstage wont charge and keeps flashing on and off

Try reseting phone, if that doesn't work you will have to take it into sprint. This phone has alot of bugs.


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Upstage won't turn on at all.

You need the power adapter to charge the battery. Since the battery has been discharged you may need to charge and unplug it for a while (hours) and charge again more than once before it will even display again. Go through this cycle, It may take several days. Then, when it does come on it, may be locked 10000 numeric lock codes and if it was reported lost or stolen it cant be used as a phone unless by the original owner. You should ask if someone you know if they losted their upstage and return it, they would probably be very grateful and give you a reward because all the phone info. then get a ipod. :)
good luck,
dad with 3 upstage phones - two had this problem and lost one.

Nov 07, 2008 | Samsung UpStage SPH-m620 Cellular Phone

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what kind of phone is it ?
the samsung upstage (m620) has a reset button on the side.
try it if it's that type of phone.

Aug 07, 2008 | Samsung UpStage SPH-m620 Cellular Phone

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Phone wont turn on or off

just open your phone clean your keypad than reattech mobile every parts,do wih care,dont do in hurry,

than charge your mobile battery 10 mins or more than try to start your phone.


May 16, 2008 | Samsung UpStage SPH-m620 Cellular Phone

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How to unlock a spirint sumsung upstage phone

to unlock the phone there is small button on the side and you just have to push it up or down to lock and unlock the phone. above the button there is a lock picture.

Mar 27, 2008 | Samsung UpStage SPH-m620 Cellular Phone

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Completely frozen ~!!!!!

take the battery out for 30 secs

and reboot the phone if that doesnt fix it then you may need to reflash it to repair it

let us know how yu get on


Jan 31, 2008 | Samsung UpStage SPH-m620 Cellular Phone

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Key lock

On the “other” side, since I can’t really call them left and right, are located a sliding keypad lock switch and the flip key as well near the mico flash card slot3e380ed.jpg

Dec 07, 2007 | Samsung UpStage SPH-m620 Cellular Phone

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