Question about Toshiba Qosmio G25-AV513 Notebook

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CD/DVD stopped reading any disks, H/W manager says it's working fine, troubleshooting says to check for I/O error (not a SCSI system). Thinking of just buying a new drive and installing, if it's not too dear or difficult. What do you suggest?

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Generally CD/DVDs of notebook are bit delicate. It would be a better option to buy it rather going for repair, however, the first thing you should do is clean lens through CD/DVD lens cleaner. If it does not work then go for other option.

Posted on Nov 20, 2009

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Posted on Jan 02, 2017

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1 Answer

Error message stop 0x00000024


which operating system ?

If you get the Windows blue screen, you can determine which stop code you have and determine what you need to do in order to get your computer back to working correctly.

First, make sure that you have this error code - Stop 0x00000024 or NTFS_FILE_SYSTEM. This message shows that a problem occurred within Ntfs.sys, the driver file that allows the system to read and write to NTFS file system drives. One possible problem is a malfunctioning SCSI and Advanced Technology Attachment (ATA) hardware or drivers. This can also adversely affect the system's ability to read and write to disk, causing errors. If the computer is using a SCSI hard drive, check both for cabling and termination problems between the SCSI controller and the disks. You will need to periodically check the Event Viewer for error messages related to SCSI or FASTFAT in the System log. You can also use Autochk in the Application log. Try the following. First, Double-click My Computer, select the hard disk you want to check. Then, on the File menu, click Properties. Then, click the Tools tab. Next, in the Error-checking box, click Check Now.
Finally, in Check disk options, select the scan for and attempt recovery of bad sectors check box. You can also select the Automatically fix file system errors check box.

http://answers.microsoft.com/en-us/windows/forum/windows_xp-system/windows-xp-blue-screen-error-message-0x00000024/9d6475ed-dc42-4fa7-a2a2-506c42f6ee63

Feb 24, 2013 | Computers & Internet

1 Answer

ATAPI DVD A DH 16 AASH SCSI CdRom cant read any disks


Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps

Jun 17, 2011 | Computers & Internet

1 Answer

My computer see the unit and this not work S561 Magneto Optical Drive not driver for download for sony company.


you might have to physically unplug the leads for this cd/dvd rw then plug them back in or
you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps

Jun 07, 2011 | Sony RMO-S561 Magneto Optical Drive -...

1 Answer

Reader not working



Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

May 03, 2011 | HP CR3500 (402570001) SCSI Controller

1 Answer

I bought a new game but it won't respond, I can't even read it and I get no error messages; yet my cd-rom player works all right on other cd-roms. So I thought it might need a scsi device?


It is possible that the media is a DVD disk... you can NOT read those on a plain CD rim reader... they won't even que up.

If so, buy yourself a USB DVD reader.

Jan 27, 2010 | Microsoft Windows XP Professional for PC

1 Answer

My computer will not read any of my disk or install


when you say disk did you mean hard disk? if you do... did you recenlty install a new hard disks?... if you did... did you check the jumper-master-slave configuration when installing the new hard disk?
only one hard disk can be configured as master in each ide channel. set up to master (not single) the one on the end of the ide cable and set up to slave the one attached to the midlle of the ide cable.
check that both hard drives are properly attached to the cable and that the power cable is properly seated.

when you say disk did you mean cd rom disks or dvd disks?
does it work in other computers? if it doesnt.. you cd/dvd disks may be the problem
are you trying to read a dvd disk on a cd rom only drive... you can't read a dvd in a cd rom drive.
if you cd/dvd rom drive should read the disk you're putting in, check in device manager if your system detects the cd/dvd rom drive. if it doesn't: check the physical connections (reseat ide cable, check jumper configuration for slave and master on your cd/dvd rom drive and check that the power cable is properly seated), check also in device manager the properties of the cd/dvd rom drive and check if it says on device status if the device is working correctly. if it doesn't post the error code that it may give you or google a solution with error code.

suggestion.. be more specific when posting your questions.. that way it will be easier for a solution to be provided as your issue could be interpreted in different ways


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