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Power nozzle works intermittently

Brand new vacuum. power nozzle works intermittently. when you push forward works, pull back power nozzle stops working.

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  • aline45 Nov 20, 2009

    Brand is Hoover Windtunnel canister Model S3670. The problem is where the wand goes into the power nozzle. It works when you push the power nozzle forward, but when you pull it back, the power nozzle stops working.

  • Vac Belts
    Vac Belts May 11, 2010

    What is the brand and model?

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  • 190 Answers

The pin connection from the lower handle tube to the power nozzle are not making good contact. It is new, so i would have warranty service performed.

Posted on Nov 20, 2009

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Posted on Jan 02, 2017

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Ensure the Dirt Devil is connected to a working power supply if it does not turn on or operate. Check the fuse or breaker and replace or reset as necessary.

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    When i am vacuuming my carpet....it sucks the dirt up when i am pushing it forward, but when i pull it back, the dirt comes back out on the carpet


    This is due to a loss of suction. The roller brush sweeps the dirt to the hose area, but with no suction, when you pull the vacuum back, the brush just kicks the dirt back out. This is most likely due to a clog in part of the hose system.
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    It can also be due to a full bag or clogged filter. Another cause could be a fault in the switch or wiring that turns on the power nozzle (only if it has a separate motor) but not the vacuum.
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    The vast majority of agitators turn in a forward direction, as if it would pull the vacuum forward, when you pull the vacuum backwards the drag is increased.

    So...First check height adjustment (a no cost fix), then check out the tension adjustment (if present on you model, some engage when top of vacuum is tilted back after stepping on the release pedal) Lastly, consider changing belt especially if you have had the vacuum awhile or if it gets a fair amount of use or it you seem to need to use it on a low height setting all the time to vacuum up debris.

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