Question about Watches
I have owned my Fossil Big Tic Cuff Watch for two years and have only just recently found the battery is showing signs it needs replacing.
The large digital seconds display on the clockface now does not appear yet the hands still work displaying time accurately.
The battery will be easy to replace, however my main concern is now the clockface appears to be loose and has moved from its fixed position (12 being in North postion at top), upon moving the watch i can clearly hear a rattle indicating it is loose.
How can i get this repaired? Will this be covered by a Fossil warranty?
I have not dropped or damaged the watch in anyway... is this a common fault?
To assist you i have listed the Serial No. on back of the watch:-
I appreciate your support / help...
Back screws off (you can get the correct tools or bodge with opened long nose pliers)
battery is GP377 50-99p each, you need 2, the 'seconds tic' will **** juice and last about 6 months, the time one will last 12 months + so buy 3-4 batteries.
Posted on Nov 03, 2008
I replaced both the batteries in mine in abut 5 minutes. Open the watch and see if there is anything loose inside. It is more than likely a very simple fix.
Posted on Jul 03, 2008
Just send it to fossil with the $25.00 I think it is and they will either fix it or send you a new one. Check out their website and go to warranty. their service is awesome with or without the receipt.
Posted on Apr 07, 2008
Unfortunately i have owned the watch just over two years and it was a gift so i am unable to retrieve a receipt (proof of purchase), without this i have no valid warranty.
I am going to attampt to take the watch into a local watch / jewellers to see if its a simple fix.
The battery should (i hope) be simple to resolve.
If not i will have no option but to send into the UK Fossil Service Centre for repair (Prob out of my own pocket).
I may drop them an email enquiring.
Many thanks for your post and concern.
I will keep you updated.
Posted on Jan 29, 2008
Hello, not much help I'm afraid, but I was wondering where you intend to get the replacement battery for the 'tic' part? I'm trying to avoid sending it to Fossil.
I imagine your fault would be covered by warranty, and you get 2 years as well I think?
Posted on Jan 29, 2008
Tips for a great answer:
Aug 04, 2011 | Fossil Watches
Aug 01, 2011 | Fossil Big Tic JR7896 Watch
Aug 24, 2010 | Fossil Big Tic JR7896 Watch
Feb 26, 2010 | Fossil Big Tic JR7896 Watch
Feb 07, 2010 | Fossil Big Tic JR7896 Watch
Jul 03, 2009 | Fossil JR8096 Wrist Watch
1,716 people viewed this question
Usually answered in minutes!