Question about Logitech Harmony 880 LCD Remote Control

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My 880 will not charge I used this 2 years ago and it worked The remote still holds the old settings I now want yo use it but the unit said battery low recharge. I tried to charge it but it would not charge, I replaced the battery with like for like and again tried to charge but again no charge. I replaced the battery charger with new charger and cleaned the charge points. the charger blue light is on and the remote goes through the test then says press->. I leave on charge for 16 hrs and still the battery is flat I have tested the charger output and the remote input circuits and both have 8.9vlts output and input. I am at a loss could there be a fault within the remote? If you know of anyone who can investigate this problem let me know

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There is a trick with these remotes. Take a tiny piece of paper and
wedge it in between the battery and the side of the battery compartment
opposite the battery contacts when you insert battery.
This will apply more pressure between battery contacts and remote.
Now your harmony should properly charge up overnight.
Had the same problem with mine and the paper trick fixed it.
Was even able to use the old battery again.
Has something to do with the three contacts on the battery.
All 3 need to make good contact.

Posted on Nov 19, 2009

Testimonial: "didn't work with new replacement bat all that happened was the test process and press -> symbol and then I get a red circled ? in the top right"

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Check this solution out: http://dan.langille.org/2005/11/27/harmony-880-remote-battery-problems/ - I thought it was the metal contact points, but that was entirely wrong - it was the battery compartment. the remote will WORK, BUT NOT CHARGE if the battery isn't pushed into the interior contacts.

Posted on Dec 27, 2009

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I wouldnt recommend putting pressure on the remote to charge. If the battery contacts are not touching with no pressure this is a hardware issue and you do need the remote replaced. Also, they dont recommend using paper to wedge between the batteries in the remote. All of the things that have been recommended are used for toubleshooting, not fixing the issue. Anything like this can void your Warranty. If your not under warranty, e-mail in, they will have a solution for this. Please try the following:

1) Ensure the cradle is plugged into an active AC outlet and the LED light on the cradle is on. There is a switch on the bottom of the cradle to control the brightness of the LED, set it to the highest. Try different outlets if needed. Does the LED light turn on and stay on (does not blink)?
ANSWER:

2) Remove the battery. Place the remote on the cradle and check the LCD screen. The LCD screen should display a 'White' screen with possible colors before going off. Try this a few times to confirm behavior. Did the LCD turn on briefly?
ANSWER:

3) Reinsert the Battery. Have you charged the battery for at least 3 hours? If no, please recharge the batteries for at least 3 hours.

4) Did the battery ever boot the remote? If yes, please continue troubleshooting.
ANSWER:

5) Remove the battery. Check the 3 gold contacts on the battery to see if there are markings on all the contacts signifying it was connected correctly to the remote. Did the battery have markings on all 3 contacts?
ANSWER:

Posted on Jan 25, 2010

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