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My mail won't open on this computer, but will open on another computer

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Hello and thank you for using Fixya's services.

From the sounds of your issue, it may be that you have malware or a Trojan. You can run a scan using this free malware/antivirus protection. I am not sure which antivirus you are currently using but this one is free and has excellent reviews. You will need to uninstall your current antivirus protection first before installing this one.

Malware/Trojans can disable your antivirus programs and make it look like everything is running smoothly. By running a complete scan with another program, you can get the malware out. Even the best antivirus can be disabled.

Please let me know I can be of further assistance.

Posted on Nov 19, 2009

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