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I have just replaced both cartridges and the screen keeps reading '' one or both cartridges have failed please take out and replace'' This has not solved the issue Please advise

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Check the print heads. Power off until morning and try again. Have had this problem and reinstalled old ink cartridges and the next morning it was working.

Posted on Nov 19, 2009

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Replaced cartridge but keeps coming up "no cartridge"


There is a chip on the cartridge that is read by the printer after it is inserted. If it does not read correctly, you will get that display. Try removing the cartridge and look for that chip and make sure it is clean and not damaged. You may also have a defective cartridge.

Sep 29, 2014 | Samsung SCX 4200 All-In-One Laser Printer

1 Answer

HP printer all-in-one model2410xphotosnart keeps giving me the message to remove and check print cartridges which I have done and both are full. Will not stop blinking and when trying to print makes...


Welcome to Fixya

This means the the printer cannot determine which cartridge is causing the error. Make sure that you are using original HP cartridges.

Please see troubleshooting procedure below:
  1. Remove the color cartridge from the left stall (which has a blue latch) and refasten the latch. Leave the other cartridge in place.
  2. Close the printer, wait 10 to 15 seconds, then look at the LCD display.
    • If the LCD display reads Insert Color Cartridge in Left Stall , the color cartridge may be causing the problem. Follow the steps below:
      1. Clean the color cartridge contacts. Click here to see how.
      2. Reinsert the color cartridge into the carriage and close the blue latch.
      3. Close the printer and wait 10 to 15 seconds.
      4. If the LCD display reads Remove and Check Print Cartridges , replace the color cartridge.
    • If the LCD display reads Remove and Check Print Cartridges , follow the steps below:
      1. Reinsert the color cartridge.
      2. Remove the black or photo cartridge, depending on which one is installed in the right stall. The right stall has the gray latch. Be sure to refasten the latch on the empty stall.
      3. Clean the black or photo cartridge contacts.
      4. Reinsert the black or photo cartridge.
      5. Close the printer and wait 10 to 15 seconds.
      6. If the LCD display reads Remove and Check Print Cartridges , replace the black or photo cartridge.
  3. If replacing cartridges fails to correct the problem, click the link at the top of this page to contact HP.
Thank you for using Fixya!

Apr 03, 2011 | HP Office Equipment & Supplies

1 Answer

I just changed my black ink cartridge and I keep getting a message that reads: pree enter to align catridges. Each time that I press enter the test runs and the screen reads alignment failed. HELP


Hi
in order to get alignment you need to have ink
in both cartridges
You need to replace and color cartridge or refill it
like this


If I help you pls vote me

Sep 06, 2010 | HP OfficeJet 6110 All-In-One InkJet...

1 Answer

My printer screen says


The ink is contained in a cartridge.

Note that "backup" printing mode mixes colours, to produce "black", because the "black" ink-cartridge has failed.

So, replace the BLACK ink-cartridge.

Jan 05, 2010 | HP Photosmart 8150 InkJet Printer

1 Answer

Hp 2210 all in one printer/scanner


after replacing the ink cartridge align the printer. Press alignment cartridge located in the printer properties. After printing the alignment get the paper and put it in the scanner. The computer reads it

May 04, 2009 | HP PSC 2210 All-In-One InkJet Printer

1 Answer

Lexmark x3330 Error message


Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier.

Next, try this printer self-test by following the steps given below:

1. Turn off power.
2. Press and hold the "Black Copy" and the "Power" buttons at the same time. Continue holding then until the screen displays "Mfg Menus Enabled."
3. Press the "Menu"(--->) button 2 times.
4. Screen will read "LCD Button Test," press "(-)" button 2 times.
5. Screen will read "Single Test Page," press the "Menu" button once.

You should see text followed by a thick 1-inch black bar. Under this bar, should be a process gray bar about a 1/2-inch thick. Below this line should be a set of railroad like bars of cyan, magenta, and yellow.

Should this test fail, try it again without cartridges installed. If the self-test still fails to take paper in and make sounds like the carrier is moving across the paper, this is a hardware issue, and the printer will require service. If the self-test completes without any cartridges installed, run the self-test again with only the color cartridge installed. (If you have both black and color cartridges, after this test, run the test again with just the black cartridge installed.) If you find that either cartridge causes the self-test to fail, please let us know.

If the self-test prints, but has lines or smudges or other print quality issues, please let us know. This includes any print quality issues, we need to know if the problems you have with your black or color are based in the printer, or communications with your computer, or the computer's software.

If the self-test prints your test bar(s) clearly, the printer hardware is not at fault.

Apr 28, 2009 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

"REMOVE AND CHECK COLOUR CARTRIDGE" KEEPS COMING UP NO MATTER HOW


this would probably be a printer failure itself, the print head that reads the presence of the the cartridges is failing and you need to check if theres any sign of leakage or broken parts

Dec 22, 2008 | HP OfficeJet 6210 All-In-One InkJet...

1 Answer

I need help with getting my printer to read that I refilled the Cartridge!


There are many different tries I have read about & even suggested to people & tried my self. Most fail & I end up feeling bad. The truth about most printers one way or another they keep track of the cartridges. (They remember). Some have small chip & others keep track through software. If your going to re-fill your cartridges I suggest you keep three cartridges handy for each color. Mark them 1 2 3. As one emties use the next & so on. Never allow the ink to dry up in a cartridge & always store them standing up. If you lay them on their side the ink may dry at the nozzles. (Not Good). If you receive an error that a refilled cartridge needs replaced. Ignore it & see it still prints. It just may. Bottom line. Printers are cheep & theres a reason. I'll bet you already know why. You know it! Cause the ink cost more. Two replacements & you could have bought a new printer, maybe three. So Hansonkirk, for now buy your lexmark ink new & when it emties drop a refilled in. Keep your refilled cartridges in a cool dark place waiting it's turn.

Feb 22, 2008 | Lexmark MFP-X3470 All-In-One InkJet...

2 Answers

Color Cartridge Failure


You know, I'm not going to read the other solution. I know 100% FOR SURE, when a cartridge fails, it is dead and there is nothing you can do about it, but there is a good side. HP ink cartridges have a year warranty. Call them and tell them it failed, they'll send you a new one!

Sep 18, 2007 | HP PhotoSmart 7760 InkJet Printer

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