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How do I cancel my trial subscritption with fixya

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From the "terms" hyperlink at the bottom of every page:

Refund Policy

Email and Chat Support subscription payments are non-refundable. Refunds of single-problem service fees are provided only if two conditions are met: (i) you request a refund within thirty (30) calendar days following the date you purchased the service, and (ii) we agree (in our reasonable discretion) that you did not receive professional-level advice and guidance on your product. If you believe that you are entitled to a refund, please send your refund request and a description of your case to premium.support@fixya.com. We will respond as quickly as we can.

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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2 Answers

I want my Amazon Account Cancelled ASAP I was given my 3 day notice and it hasnt even been 30 days yet ! but u deducted 99.94 from my account today!!! i did not want Amazon Prime!!!!


why do you expect fixya site to have anything to do with amazon prime
it is for you to contact amazon prime direct yourself and do the cancellation
it is for you to contact your bank and to stop direct debit payments to amazon

Aug 17, 2017 | Amazon Computers & Internet

2 Answers

I did not sign-up for Amazon Prime and was charged on my credit card. Please credit my credit card. Thank you.


not a fixya site problem
you have to contact amazon your self by phone and make a complaint to them and have the account cancelled

Dec 28, 2016 | Computers & Internet

1 Answer

Cansel my free trial of prime because it has never worked.


Contact Amazon in your country.
Fixya cannot help in such matters

Oct 06, 2016 | Computers & Internet

1 Answer

I have a trial membership with fixya i want to cancel not pay a cancelation fee of $35


Fixya does not offer any subscriptions and is a free service. If you can provide more information, leave a comment and I will be happy to help you troubleshoot further.

Hope that helps!

Dec 11, 2015 | FixYa Computers & Internet

1 Answer

How do I get my money back. I did not order or purchased anything


Hi
Amazon recently, and I think ongoing, offered a 30 day free trial of their Prime service which I think is $99.99 per year. During the sign up you would have given a card number for charging. At the end of the trial period you were charged because you had not cancelled the trial.
In order to cancel your membership you will have to log on to your Amazon account and cancel Prime Membership, and then contact them, or perhaps your card provider to get your subscription back.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Mar 06, 2015 | Computers & Internet

1 Answer

I was recently charged for an amazon Prime Membership that I didn't authorize. Can you please remove from my account? thank you


Hi
Amazon recently, and I think ongoing, offered a 30 day free trial of their Prime service. During the sign up you would have given a card number for charging. At the end of the trial period you were charged because you had not cancelled the trial.
In order to cancel your membership you will have to log on to your Amazon account and cancel Prime Membership, and then contact them, or perhaps your card provider to get your subscription back.
Hope this is helpful, if so would you please register that with Fixya
Cheers

Mar 06, 2015 | Computers & Internet

1 Answer

I wish to cancel my 30 day trial period


today's date is 10-2-2017 and FIXYA is not the place on the internet to cancel anything

Oct 02, 2017 | Cameras

1 Answer

Cant get info, ready to cancel trial


If you want to cancel your subscription to Fixya, email support@fixya.com and include your email address and reason for cancellation or contact FixYa at 1-888-693-4992

Jan 21, 2010 | Cameras

1 Answer

I subscribed on trial basis this afternoon. The three different advises I got wwere useless. Please cancel the trial subscription immediatele.


To cancel your subscription you need to send an email to premium.support@fixya.com Please allow 3 to 4 days to get a reply saying it was canceled. Or you can call 888-693-4992

Jan 09, 2010 | Computers & Internet

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