Dell A940 All-In-One InkJet Printer Logo

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Posted on Nov 19, 2009
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I got a Hardware error 0502 on my Dell all-in-one printer. What is the problem

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Clive

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  • Master 4,362 Answers
  • Posted on Mar 02, 2010
Clive
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Joined: Jan 23, 2010
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Hi there
Yes ok try this
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

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Check this out for the error. The trick here is to make sure the bar is cleaned and lubricated with furniture polish or cooking oil.

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/
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Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
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Hi there

On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a Kleenex and the problem seems to go away.
Somehow it presents a drag on the cartridges and causes an error.
Myself I would put a little bit of oil after on a cloth and wipe along the bar.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks
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http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/
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I found this:

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

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Hardware error message

Here is a link to the error code that you are receiving and it includes a troubleshoot. http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?c=us&cs=19&dl=true&docid=3448BE8E41616B39E040A68F5B28300D&journalid=18CBB4A8572211DCAEB7A5F38B3D0A57&l=en&s=dhs Hope this helps:) Jason
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