Question about Dell 1710n Laser Printer

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Flash appears in the LED panel of drum / toner, and we change the drum and press the Cancel button to reset the counter .. but still continues to flash the led ... you can help

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Posted on Nov 19, 2009

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1 Answer

Printer Problem


The drum has come to the end of its life. You should replace the drum assembly and reset the drum counter. Here is the procedure:
power off and open front door
hold down the continue button as you power on printer leaving front door open
when error light comes on release continue and close front door.
toner low, load paper, ready, and continue will all be lit.
press cancel slowly 4 times or until just toner low lights up. each time you press cancel, the light sequence should change
when just toner low is lit, press and hold continue button until lights cycle up and down in sequence.
release continue.. toner low will be lit again
turn printer off, wait 10 secs or so and then back on
press continue button to print off settings page and check under cartridge information, photoconductor value is 0K (zero)

Apr 09, 2014 | Dell 1720dn Laser Printer

1 Answer

Reset drum counter


I found this solution online for you:


Shut off the printer.

  • 2 Hold down the "Continue" button while opening the front door. Then turn on the printer.
  • 3 Keep the Continue button held down until only the "Error LED" is on then release the button. Close the door.
  • 4 The Continue button, Ready/Data, Toner Low, and Load Paper LEDs should all be lit up.
  • 5 Press "Cancel" a few times to cycle through the LEDs until just the "Toner Low LED" is lit.
  • 6 Press and hold the "Continue" button until the LEDs cycle through and release only when the LED stops at Toner Low.
  • 7 Turn the printer off and back on.
  • Mar 27, 2013 | Dell 3100cn Laser Printer

    1 Answer

    Reset counter


    By the way, what is the make and model of your printer?

    1. Resetting the Drum Page Counter
      • 1 reset-counter-dell-laser-printer-1.1-800x800.jpg Toggle switch in back of the printer. Shut off the printer.
      • 2 reset-counter-dell-laser-printer-1.2-800x800.jpg Front door opened Hold down the "Continue" button while opening the front door. Then turn on the printer.
      • 3 reset-counter-dell-laser-printer-1.3-800x800.jpg Error LED lit Keep the Continue button held down until only the "Error LED" is on then release the button. Close the door.
      • 4 reset-counter-dell-laser-printer-1.4-800x800.jpg Top 3 LEDs lit. The Continue button, Ready/Data, Toner Low, and Load Paper LEDs should all be lit up.
      • 5 reset-counter-dell-laser-printer-1.5-800x800.jpg Toner low LED lit. Press "Cancel" a few times to cycle through the LEDs until just the "Toner Low LED" is lit.
      • 6 Press and hold the "Continue" button until the LEDs cycle through and release only when the LED stops at Toner Low.
      • 7 Turn the printer off and back on.

    I hope you find it very helpful. Best regards.

    Aug 16, 2011 | Office Equipment & Supplies

    1 Answer

    ALL THE LIGHTS ARE FLASHING . I HAVE CHANGED TONER AND DRUM AND STILL FLASHING


    When you change drum, do you reset it?

    If not, try this:
    Install the toner cartridge into the new
    drum unit until it locks into place,
    indicated by a click. When the toner
    cartridge is installed correctly, the lock
    lever is lifted automatically.
    Press the control panel button until all the LEDs are on. (The LED turns on in sequence
    from top to bottom.) The drum page counter is reset.
    Close the front cover, and check that the Drum LED is now off.

    Jun 30, 2011 | Brother HL 1440 Laser Printer

    1 Answer

    Toner is changed but toner led flashingr


    The flashing toner light indicates that the photoconductor kit needs to be replaced.
    Use this Lexmark Part# : 12A8302 to order. After replacing the drum cartridge counter will have to be reset, Use the following steps.
    1. Open the front door (press button on left side).
    2. Press and hold the cancel button (x button) until all the lights flash in order.
    3. Then close the front cover.
    This will reset the drum counter to enable continued printing.

    Jul 21, 2010 | Lexmark E232 Laser Printer

    1 Answer

    Replaced drum on Dell 1720dn printer. Where is


    This should fix the drum light being on that 1720

    Turn off the power using the switch on the back of the printer. Open the front door of the printer. Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit. Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit. Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds Press Cancel button 4 times slowly until the Toner Low LED is lit. This is the procedure resetting the counter. Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit. Cycle the power of the printer: Remove the power cable - Wait for 5 seconds - Plug the power cable back to the printer - Power the Printer on.

    May 13, 2009 | Dell 1720dn Laser Printer

    2 Answers

    1720 Dell Laser printer Photoconductor Problem


    I finally figured it out (with Dell Tech Support's help)! When you replace the drum, you MUST reset the counter as well. All you have to do is:

    1) Turn off the power using the switch on the back of the printer. Open the front door of the printer.

    2) Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash. When the LEDs start to flash, release Continue button. The LEDs will continue flashing until only Error LED will be lit.

    3) Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit.

    4) Wait till the printer completes the POST process. POST is complete when fan noise and rollers stops. After POST wait for 5 seconds

    5) Press Cancel button 4 times slowly until the Toner Low LED is lit. This is the procedure resetting the counter.

    6) Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue. Now only the Toner Low LED will be lit.

    7) Cycle the power of the printer (turn it off and then back on).

    GOOD LUCK, EVERYONE!!!

    Mar 12, 2009 | Dell 1700n Laser Printer

    2 Answers

    First Page printing Jibberish with the Zen thing at the end.


    Try these.

    Reset the Photoconductor Drum Counter
    1. Turn off the power using the switch on the back of the printer.
    2. Open the front door of the printer.
    3. Hold Continue button down, power on the printer, and continue to holding Continue down until the LEDs begin to flash.
    When the LEDs start to flash, release
    Continue button. The LEDs will continue flashing until only Error LED will be lit.
    4. Close the front door. Continue, Ready/Data, Toner Low and Load Paper LEDs should be lit.
    5. Wait till the printer completes the POST process.
    POST is complete when fan noise and rollers stops.
    After POST wait for 5 seconds

    6. Press Cancel button 4 times slowly until the Toner Low LED is lit.
    This is the procedure resetting the counter.

    7. Press and hold Continue until all LEDs begin to cycle in sequence, then release Continue.
    Now only the
    Toner Low LED will be lit.
    8. Cycle the power of the printer.


    - Remove the power cable

    - Wait for 5 seconds

    - Plug the power cable back to the printer

    - Power the Printer on

    Feb 24, 2009 | Dell 1720dn Laser Printer

    1 Answer

    Yellow Toner Light Flashes - won't print


    f the Drum LED is still lit after replacing the drum unit, the Drum counter may not be reset.
    Reset the Drum counter as follows:

    1. Open the front cover.
    2. Locate the control panel button under the LED lights on the left side.
    3. Press the control panel button until all lights are lit, then release it.
      The Drum counter is now reset.

    Aug 22, 2008 | Brother HL-2040 Laser Printer

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