Question about Creative Labs ZEN Vision:M Digital Media Player

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Hi Every time i turn my creative zen microphoto i get "rebuilding library" and some of my files are missing, even tho the device tells me that all the files that were on b4 this problem started are there ,as the same number of MB are used and free etc(on system info). I have tried re-installing firmware only to be told i have the latest version already. Also, my windows vista PC does not recognise player.

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What I would tell you to do is check your cord to see if it is a connection problem. After that I would ask you to check the driver on yout computer to see if it is working. You can go to the creative zen website and download the windows vista driver. This might be why the player is not being seen by vista. If vista finds your device, you need to download the firmware again. It is not that you dont have the latest firmware it is that your player is in need of a reflashing of the firmware. Just get the latest version and try again. That should fix the problem. It has worked on all creative zens that I have worked with personally. Thank you for using Fixya and hope this helps. ~WEBMASTER21

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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Hi My player is Creative ZEN MOZAIC EZ 100 - 4GB It is not able to recharge and when connects to PC there appears scaning Disk... and nothing else happends long time.


I've had similar issues with the Zen Microphoto, usually the case is a defective cable. Even though the PC sees the device that does not mean that the cable is connecting properly. Try using a different mini USB 2.0 cable. That fixed all of my issues with my Zen Microphoto's connection and inability to charge.

Apr 04, 2011 | Creative Labs Zen MicroPhoto MP3 Player

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Hi i cant see all my files on device( creative zen microphoto) and it does "rebuilding library" every time i turn it on(if it hasnt been on for a few hrs)?


The software will most likely need to be updated. You can download the software update from the manufacture's website, Or there may be an option on the player itself.
You can hook up to pc, then go to my computer, and then find your Zen and access files here as well.

Nov 19, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Can't Add files to mp3 after reinstalling-device not found.


I have an older ZEN, so I'm not sure if I have Creative Media Source 5, but mine never worked really well either. My Windows Media Player recognizes mine, so I just sync to that library. I even have gotten a new laptop since I got my ZEN and I never downloaded anything, I just connected it to Window's Media. I hope that's helpful!

Dec 26, 2008 | Creative Labs Zen MicroPhoto MP3 Player

5 Answers

Creative Zen MicroPhoto 8GB, in recovery mode, the device is not connected


use a different computer my didnt reconize but when i switched to a friends he fixed it all though you lose all your music...

May 27, 2008 | Creative Labs Zen Micro MP3 Player

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Zen Microphoto


reinstall the usb drives on the pc or use the usb ports on the back of the pc

http://serviceman.site88.net/

May 25, 2008 | Creative Labs Zen MicroPhoto MP3 Player

2 Answers

Freezes at "rebuilding library"


I just found this on another website and it seems to be working so give it a shot


Listen!!!!! Anyone having problems try this before you blame the product. Turn off player........remove battery.......hold on button ON and put battery back in while still holding the power button on. When power comes on release the power button. You should now see a clean format and re-boot screen. Use the clean function two times. After the second time go down to reboot and should be fine. Worked for me. The Zen Micro Photo is a sweet mp3 player. Dont blame the product for something YOU most likely did. This will fix 99% of your players problems

Nov 12, 2007 | Creative Labs Zen MicroPhoto MP3 Player

3 Answers

Zen Microphoto frozen..


Solution ID # 4794 from creative site ZEN Micro and ZEN MicroPhoto 1. Make sure that the battery is charged. 2. Detach the ZEN Micro or MicroPhoto from the PC, and ensure that it is turned off. 3. Remove the battery. 4. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro or MicroPhoto. Hold the Power button until the Recovery Mode appears. The following options will be displayed: -Clean Up : Scans the player and removes invalid links from its music library.Does not affect music files themselves. -Format (All):Caution! Erases all content!Save a copy of your player's content before formatting. -Reload OS/ Firmware : Caution! Erases your player's firmware. DO NOT select the Reload Firmware option unless you have access to a PC and you have downloaded the necessary firmware to install. Reboot Reboots the device.

Jul 29, 2007 | Creative Labs Zen MicroPhoto MP3 Player

1 Answer

Freezes at rebuilding library


go into recovery mode and do a clean up if that doesnt work you will have to do a format.
also make sure you have the current firmware version.
good luck
please mark the post with a fixya

May 02, 2007 | Creative Labs Zen MicroPhoto MP3 Player

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