My dyson dc07 brush bar seems to be only spinning at half speed. Leaves three light streaks in the vacuum marks like somethings just dragging. Brush bar is clear and filters are clean. Seems like there's slipping somewhere.
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The easiest one is that the brush has hair and fluff wrapped around its bearing. This happened to me and was causing a burning rubber smell. Turn it over and remove the base plate. Lift the belt by putting a piece of cord under it and slide the brush out. Remove one end of the brush and slide the spindle out. Clean all the hair out and reassemble.
The internal drive belt is worn, or the nylon bush that it runs on.
The clutch is worn out.
The last two are not as easy to fix as the main drive belt is enclosed in the centre of the clutch. There are videos though that show you the process. Have a read and a watch, but try my first tip first.
Brush bar not rotating - Dyson
www.dyson.co.uk/.../brush-bar-not-rotatingBrush bar not rotating. ... to ensure vacuums containing Dyson Cinetic™ science maintain constant suction. ... tested at the cleaner head.
If dust is coming back out of your DC07's cleaner head, this suggests that the machine may have a blockage. It's also worth checking that the internal hose isn't damaged, and removing any threads or hair from around the brush bar.
If you haven't washed both parts of the pre-filter recently, it's also a good idea to do this. In normal use this should be done at least once every 3-6 months using cold water without detergent. Make sure both parts of the filter are completely dry before replacing them - this may take at least 12 hours.
This should resolve things, but if you have any further issues after giving these steps a try, please give us a call on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU) so our experts can provide further assistance.
I'm sorry to hear the brush bar in your machine isn't rotating. Please make sure that the brush control on the cleaner head is set to 'Carpets' rather than 'Hard floors', as the brush bar will not rotate when the machine is set to the Hard floors position.
Please note, the brush bar will never rotate when the machine is standing upright, so make sure it's reclined into the normal vacuuming position before testing it. You might find our online Support guide useful when troubleshooting:
If you're still concerned about your machine after you've given this a try, please get in touch with us directly so our experts can provide some further advice. You can reach us on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1-877-397-6622 (CA).
When a Dyson DC07 roller brush does not spin, it can only be caused by one of two problems.
The Dyson DC07 uprights use a
clutch mechanism to control the brush spinning when you change the
floor / carpet switch. When the brush doesn't spin, it's caused either by the clutch or roller brush gone bad.
Most other uprights use a belt to spin the roller brush, and if
something is stuck in the roller brush it will cause the belt to break.
Dyson vacuums however will make that awful grinding noise rather then
breaking the belt.
I'll be happy to
walk you through step by step on how to diagnosis this problem and find
out which one of these two parts is bad on your vacuum.
Make sure the vacuum is unplugged. Then turn the vacuum upside down so
that the brushes are facing up. It's easiest if you put the head of the
on top of a bench, or counter top. This is how the vacuum should look:
2. You see on the bottom of the vacuum 3 plastic screws that are
the same color as the vacuum cleaner. If you're vacuum is purple, the
will also be purple. Use a flat head screwdriver, and turn each of the 3
a half of a turn, counter clockwise to loosen then. After each screw has
turned (you don't need to remove the completely, just a half of a turn
simply pull upwards on the bottom plate to remove it.
3. You should now be able to see the roller brush exposed. You'll now
to remove the roller brush. This will take some patience, and some work
to get this brush out of the vacuum. There is a special tool that has
designed to help you get the brush out easier. I would try getting the
first before buying this special tool. The easiest way is to use a flat
screw driver and pry the belt up while pulling up and out on the brush.
some patience and some maneuvering, you'll be able to get the brush out
vacuum. Here's where you should put the flat head screw driver on the
Step 4. Once you get the brush out of the vacuum
cleaner, it's time to test it.
Use your finger tips to hold just the end caps on the very end of the
brush. While holding just the end caps, use your thumbs to try and spin
roller brush. Does the brush spin freely? It should rotate completely
times on each spin. If the brush doesn't spin, or you feel some kind of
resistance to the brush spinning, then this indicates that your roller
gone bad. Here's a picture
of how to test the brush:
the roller brush went bad, then you'll need to purchase a new one.
Here's a direct link to the roller brush your machine uses on our
website GoVacuum.com: http://www.govacuum.com/dysondc07.html
the brush however was able to spin
freely, and it spun multiple times on each spin, this indicates a little more
serious problem of the clutch itself has gone bad. The clutch
is a much longer, more challenging repair to do. There is a very helpful
how to replace the clutch below so that you may follow step by step
on how to change it. It was really helpful for me the first time I did
When the brush stops spinning it can only
be one of these two problems. This clutch mechanism was so
problematic that Dyson removed it on the second series of the DC07
models. I hope that this repair was helpful in diagnosing your
problem. If you have any questions about the diagnosing, or the
clutch change, please feel free to use the Clarification Request form
here on the Fixya repair page. If this was helpful you, please be sure
to rate my repair as helpful by clicking the thumbs up icons.
I can not pinpoint what exactly solved the issue. I opened the bottom conver, cleaned any presence of hair, cleaned all hoses (yes hose was completely clogged), made sure that the brush bar was engaged by switching the selector back and forth few times from Carpet to Bare floor. (On bare floor setting, brush bar won't rotate).
Now I am happy that the vacuum is completely cleaned and back in operation!
If the beater bar does not spin freely, and the belt still seems to be in place, then you may not need a new clutch, but you may need to reset the clutch. This is done very simply by keeping the beater bar section of the vacuum flat on the floor and reclining the handle all the way to the floor so the entire vacuum lays flat. There is a mechanism in the vacuum which resets the clutch. You will probably not hear anything when the clutch resets. I sat on the phone for an hour and a half to hear this simple technique is built into the vacuum, but excluded from all instructions and website customer service information.