Question about Canon PowerShot SD550 / IXUS 750 Digital Camera

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The lens is stuck in the out or on position. Everytime I power it on it just buzzes and lens will not retract

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The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

Posted on Jan 23, 2010

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1 Answer

Lens error


The lens has probably got something in the retraction mechanism that is stopping it retracting. This can be something as simple as sand or grit or as a result of a drop or knock. In most cases the camera will need to be stripped apart to remove the lens assy before it can be repaired. This is best left to a professional camera repair shop.

Dec 17, 2009 | Canon IXUS 80 IS Digital Camera

1 Answer

Turns on for 1/2 second and turns off


It sounds like the focus element inside the lens is stuck. This is usually either due to an impact knocking the elements out of alignment, or to sand/debris entering the focus motor's gear drive and preventing it from rotating. The buzzing sound you hear is the focus motor attempting to rotate, but buzzing up against some obstruction. When the lens extends, you hear a buzzing sound, and then the lens retracts - this is usually the cause of the issue. Unfortunately there is not much you can do externally to fix this problem. The camera will need to be taken apart and repaired by a professional or by the manufacturer. David Millier http://advancecamera.com/repair

Jun 05, 2007 | Casio EXILIM EX-Z1000 Digital Camera

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Lens is stuck in the extended position. Turn off and on and it emits 2 buzzing noise like it's trying to retract the lens and then this error message pops up: system error (focus)


There could be sand or dirt in the mechanism. This would mean getting the camera serviced. With Canon cameras with similar problems, some people have found gently applying a twisting, pushing or pulling force to the lens barrel has freed it up. Good luck!

Oct 27, 2009 | Panasonic Lumix DMC-TZ1 Digital Camera

2 Answers

Lens cover stuck DSC600


You may have the same problem that i had. It does involve taking the camera apart. Not overly difficult - just fiddly.
Let me know and i'll talk you thro' it

Jul 24, 2008 | Sony Cyber-shot DSC-S600 Digital Camera

1 Answer

Lens won't retract


This error is caused by a faulty lens motor, contaminated transmission, or mechanical damage from dropping. Unfortunately, there is no easy fix for this and it requires service from Canon or other repair facility.

Jul 08, 2008 | Canon PowerShot S2 IS Digital Camera

2 Answers

My nikon says lens error


my camera says lens error. the lens is also stuck in the position as if it where taking pictures. it will not retract.

Jun 16, 2008 | Nikon COOLPIX L5 Digital Camera

1 Answer

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Lens isn't working and need to be replaced.

Jun 07, 2008 | Cameras

1 Answer

Access Message


This is a hardware problem. Your simptons is tipical of a lens position sensor being faulty.

There is however nothing you can do yourself. Contact your nearest Sony dealer and take the camera to a Sony service centre.

They will quote you for a new lens assembly as they will not be able to replace the sensor only.

Cost should be about 1/2 of what you paid for the camera.

Good luck.

Feb 13, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Camera will not power up correctly


Again the same old compact camera zoom lens problems - sand in lens, stuck AF motor, chewed up plastic gears...you only have to look at them wrong and they will die... (A very cynical camera repairer that has tried to repair these damn things soo often!!) Even cameras with internal lenses like the old Nikon 950/990/4500 still have troubles with stuck motors and broken lens parts. I despair - these things are just made to last the guarantee out (if that long) and die horribly afterwards!!

Nov 08, 2007 | Canon PowerShot A620 Digital Camera

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