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LG washer Dryer door not locking

Hi can you help please my wasing machine door lock is not working properly
Sometimes it works sometomes it doesent
I get the message dE on the programme

Thank you

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4 Suggested Answers

SOURCE: dhe fault code

condenser blocked

Posted on Dec 16, 2007

  • 196 Answers

SOURCE: door locking dE flashing

This generally refers to a locking latch not operating. I would need the make and model number to further assist you.

Posted on Jan 08, 2008

SOURCE: door locking dE flashing

What a quick response thank you .
The make and model no is

Direct Drive 7.0/3.5kg WD-121126RD

Posted on Jan 08, 2008

  • 6 Answers

SOURCE: LG Washer dryer error dE

Unplug the machine.

Plug back in (maybe 10 seconds later).

Mine had several dE messages. Unpluged, waited 10 seconds, when pluged back in, it remembered which cycle and parameters I had it on, then locked the door and continued with no problem.

Posted on Apr 12, 2009

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You say that you replaced the door switch, but you need to check that the spring of the latch hook inside the door is working properly, otherwise it does not hook properly and will cause these problems.

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For LG washers, the DE error indicates a problem with the door lock. If you just started the cycle and the error occurred, then the door couldn't lock properly. (The machine turns off and indicates the error so that the water won't flood your laundry area.) First check if there are any clothes between the door and the frame. If needed unplug the washer for 5 minutes. Then restart the machine try to open the door. If you pressed Pause, wait a minute or two. If the error occurs at the end of the cycle, it may not be unlocking properly.

The latch mechanism may have failed or the PTC sensor in the latch has failed. The entire latch would need to be replaced. Here's one: . If the door locked failed with the door closed or the washer is under warranty, contact LG or a repair professional for service.

I hope this helps.

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1 Answer

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DE indicates a door lock error.

Either the door lock, wiring or main control board can cause this fault. The door lock is relatively inexpensive so it would be worth trying a new door lock first.

Check the wiring between the door lock and the control board. If a new door lock doesn't fix it and the wiring is ok you are only left with the control board.

Hope this helps.

Aug 06, 2011 | LG WM2042 Front Load Washer

1 Answer

Hi my LG WD-14311RD washing machine refuses to unlock. Cannot open the door,just remains locked.

My model no is LG WD-14331 AD the door just remains locked cant open i think the handle inside plastic hv broken how to solve can u send some one come to repair or .
BR Chow

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2 Answers

Not sure if this is the right wasing machine that matches ours or not but we are getting a d5 error and don't know what it means

The error code D5 OR DS is the same.Its mostly DS which looks like D5. The D5 error is actually DS. The code means the washer thinks the door is open or unlocked during the cycle.The door has to be checked.Is it getting properly close/open.If its getting close/open then the problem is related to faulty door locking assembly.But if its not getting proper close then there is any blockage causing the door to close or the door lock latch is faulty causing this problem. This has to be checked to confirm the fault.Keep updated with any more queries.Thanks.

Oct 14, 2010 | Samsung WF337AA Front Load Washer

1 Answer

My lg door will not unlock

this kind of door lock is called PTC door lock.It is designed for protecing you from opening the dooe during the washing and spining cycles which may hurt you.So, if you want to open the dooe during cycles,pls press "stop",then ,wait 2 mins,you will be able to open it by then.the other situation is that,the power is cut off during working cycles,solution is:re-start the washer and directly open the door.Pls note that this kind of lock has to work under power

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Check for loose wires from the door lock to the control board.If no loose wires,
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sometimes you just have to force the door but first try hitting the machine near the door lock sometimes this helps the door interlock may be stuck in the closed position

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2 Answers

Door locking dE flashing

This generally refers to a locking latch not operating. I would need the make and model number to further assist you.

Jan 08, 2008 | Washing Machines

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