Question about Lexmark All-in-One Printer with PictBridge

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I change the color ink an now it keep saying i have a aligment problems an its not the paper an when i aligment it the black ink dont show up on the paper

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Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Don

Posted on Nov 19, 2009

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Did you replace the Black ink cartridge or the Color cartridge, or did you replace both?

Facing the front of the Canon Pixma MX310, did you install the Black ink cartridge to the left side, and the Color cartridge to the right side?

Do Not reverse how the ink cartridges go. Do Not install a Black ink cartridge, in the Color cartridge holder.

If the Alarm light came on, check to see if you have an error message in the LCD. (Not trying to insult your intelligence. The LCD is the little rectangular Liquid Crystal Display on your Pixma MX310 Operation Panel, to the left of the numeric buttons)

Do you have the Pixma MX310 On-screen manual?
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Click on the Troubleshooting heading.
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Also suggest you click on the heading -> Problems Sending Faxes.

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Cheers!

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Ref: our live chat - Definitely worth replacing the colour one with a new one - some other people had identical problem and that cured it - they really don't survive not being used very well. :)

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