Question about Apex Digital AVL2776 27 in. HD-Ready LCD Television

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When hooked directly to cable, I get a blue screen and sound. When hooked to Componet Video, S- Video, or Composit Video via a cable box, I get a picture and sound. Apex remote will not change sound or channel, but cable box remote will when hooked to any other video input other than the straight cable connector. Does this mean the straight cable tuner is bad? Any suggestions about repair?

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Your cable box rf pass through may be turned off if you can access the menu of the cable box by turning it off and hittiing th emenu button on the cable box with tv on an scroll down to rf out if you need hael call your local cable company

Posted on Nov 19, 2009

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1 Answer

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Hello:

I would start with the fact that you might not have any high voltage so your picture tubes are not lighting up, You can determine this by listening closely to your set with no noise in the immediate area when you turn on the set, you should hear a brief static sound from with in the set when u first turn on the set, if not them there is no high voltage, If you can't determine if you hear the sound or not, another way to determine is remove the lower front cover form the set and there should be a small wood or plastic panel behind it. Remove it also and look for a grey or black device with six adjusting knobs, this is the focus and screen block, It is labeled with three on top and three on bottom which is Screen focus, and Screen Bias for each individual tube one knob labeled R for red, G for Green, and B for Blue. Do not turn the ones that says focus as you will need a video picture to reset, since right now you have no video. The other three knobs are screen bias controls, turn either one ONLY! one slightly to the right while looking at the screen, considering which one you turn the screen should turn that color. If it does'nt then your problem is either no heater voltage or no High Voltage. I recommend you put a mark on the control before turning it so you can put it back to its orginal location. One final note worth exploring, if you are connected to a cable box check its connections especially if you are connect through Componet Video for HD, I have found that some times the Green Cable come out and this will produce no video also. Try hooking a dvd player of sort to an video input and use your remote to change to that Inpout and see if you have a picture if you do then Its more then likely your cable box is faulty not producing video or hooked up wrong, If you are connected by componet cables make sure they are connected green to green, red to red and blue to blue...


Hope this helps..

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