Question about KitchenAid Food Mixers

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A metal dowel just came out of my kitchenaid mixer, and I can't get it back in. It's supposed to hold the neck of the machine stable.

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OLSONRENEE7- Sorry to hear about your mixer. You don't mention the model number, but I'm assuming you have a tilt head mixer, and the metal dowel you found came out of the bottom of the pedestal. Is that correct? If your anwer is yes, then that metal dowel is the pin hinge that your mixer head pivots around going from the up to the down position when mixing.
The inspection and troubleshooting of this problem is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around. If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, and then select Parts List file. You can check the page titled "Base and Pedestal Unit", and look for the part similar to the part you found. Normally this part should not come out during normal mixer use, so I suspect you may require new one.
As far as parts go, here are four potential vendors in no particular order: RepairClinic.com; mendingshed.com; searspartsdirect.com; partstore.com. Prices for the same part vary widely between vendors, so do your comparison shopping. Good luck, I hope this helps. Howard, Burke, VA

Posted on Nov 19, 2009

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