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Kitchenaid 625 watt 6 quart mixer. Was using it

Kitchenaid 625 watt 6 quart mixer. Was using it and it quit turning. The motor still runs on all speeds, but won t turn the spindle.

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  • maria massaro Jul 01, 2013

    I have a 6 quart kitchenaid mixer NY

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HAMILTONCOOL - It appears that your mixer had a mechanical failure in the transmission box or planetary gear assembly of your mixer failure - one of the main gears has failed, hence the loss of power to the agitator. You didn't mention any associated noise prior to the loss of power to your agitator, but I'm assuming there was just a little more noise than usual, prior to failure.
The inspection and troubleshooting of the transmission is a DITY capability, particularly if your mixer is out of warranty. Just be sure to have the correct Part List manual around when you start to disassemble your mixer. If you're lacking one, you can download it from the KA website. Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, and then select Parts List file. You can check the page titled 'Case, Gearing & Planetary Unit, for the disassembly, troubleshooting, and reassembly of your mixer, along with all the parts. It can be messy but gratifying. Once apart you can check for any other unseemly wear and tear on the gears, etc. Good hunting... I hope this helps - Howard, Burke, VA

Posted on Nov 19, 2009

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If the beater stops turning it is going to be caused by stripped gears, however if it is just clicking this would indicate just a nick in the gear. Either way I would recommend opening the mixer and replacing the damaged gear/gears.

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The most common gear to go bad in the Professional series mixers is the Worm Follower Gear (9706529). Here is a link to that gear on our website: http://www.mendingshed.com/wormfollower.html

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We are one of KitchenAid's largest service centers within the US, and all parts we sell are genuine KitchenAid products. All parts are available at our website, www.mendingshed.com

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800-339-9297

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