Question about Microsoft Xbox 360 Console

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My son has a xbox 360 and recently bought the new 'Call of Duty' game. He gets some kind of message that says 'cannot read' or it just won't play. He can get it to play a little while and then when he turns it off and tries to go back in, it gives the same message. All his other games will play with no problem. He does have a little problem with Halo 3. What could be wrong? We exchanged the game 3 times (Call of Duty).

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It sound to me like the laser is on the way out, the first sign is intermittant games loading. unfortunatly the next sign is no games loading, the best thing to do is look at this site to determine what dvd drive you have
www.llamma.com/xbox360/Xbox_360_DVD_Drive_Comparison.htm
then go to ebay and buy a new laser there not very expensive that matches your drive type. if you need help opening the xbox youtube it all the way and the same for the laser replacment. hope this helps

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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hi,

Take a look at this:
http://support.microsoft.com/kb/909819/en-us

Also call 1800-4my-xbox and talk with them, you may can get the xbox360 replaced for a new one.

Also check these recent problems on xbox.com:
http://www.xbox.com/en-US/support/?WT.svl=nav


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phone ms, or you got an expensive paperweight

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