Question about Microsoft Windows XP Home Edition

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Simple, step-by-step instructions on how to fix Error 1311 in Windows XP -- this error popped up when trying to repair/fix original installation of Microsoft Office 2003 -- not very computer savvy, but can follow directions -- somehow Word and Outlook have not reappeared -- hopefully, the repair/fix installation will work AFTER Error 1311 has been resolved. Your expertise is solicited. Thank you.

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Hello

Thank you for using
FixYa for your problem


To resolve this problem, copy the contents of the Office CD to a folder on your hard disk, and then run Office Setup from this folder. To do this, follow these steps:

  1. On your desktop, double-click My Computer.
  2. Double-click the local on which you want to create a new folder.
  3. On the File menu, point to New, and then click Folder.
  4. Type a name for the new folder, and then press ENTER. For example, type OfficeXPCD.
  5. Insert the Office CD into your CD-ROM or DVD-ROM drive. Hold down SHIFT as you insert the CD to prevent Setup from starting automatically.
  6. In My Computer, right-click the CD-ROM or DVD-ROM drive, and then click Explore.
  7. On the Edit menu, click Select All.
  8. On the Edit menu, click Copy.
  9. Right-click the folder that you created in step 3, and then click Paste.
  10. When all the files have been copied to the new folder, quit all other programs that are running, and then double-click Setup.exe in the folder that you created in step 3 to start Windows Installer and Office Setup.
  11. Follow the on-screen instructions to complete the Office installation.

Please rate our solutions and if you still have problems please call back for more ideas to help you

Thanks
Richard Scott
Technical Support
New Zealand

Posted on Nov 19, 2009

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hello

for a simple fix, try this -- if not go to the next step

From your post, I understand that you cannot manage to boot or logon into Windows.
lsass.exe is a favorite target of viruses, and it's likely that a virus has destroyed lsass.exe while trying to infect your machine.
If you can boot into Safe mode (F8 during the boot), restore your system to an earlier system restore point. Then scan your disk using several anti-virus programs.
If you can't boot into Safe mode, try to boot into the Last Known Good Configuration (using F8).

If that also doesn't work, you should --follow these steps

How do you perform a reinstallation of Windows XP, sometimes called a repair installation?
Configure your computer to start from the CD-ROM drive. For more information about how to do this, refer to your computer's documentation or contact your computer manufacturer. Then insert your Windows XP Setup CD, and restart your computer.
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When the Press any key to boot from CD message is displayed on your screen, press a key to start your computer from the Windows XP CD.
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If you still have the lsass.exe error and your Windows keep restarting or you can't even open Windows anymore, its because the error has a small problem in the lsass.exe file itself. This is not a hard issue to rectify . In fact, it isn't really that hard to fix.

To get this problem fixed, you need to repair the lsass.exe file by getting a PC repair program. This program will scan your computer to detect the error and to repair it. Also, it will allow you to recover files that are missing and it will repair or delete the files that are causing problems to your computer.
This PC Repair Program will work- The PC REPAIRING PROGRAM works by an automated process. First of all you will have to start the scanning process while using this program. Once the scan is done, you will get a list of troubleshooting files.
It will also show the lsass.exe error file. Once you've spotted this file, you simply select the category and you press the repair problem button and it will start to repair the lsass.exe file. Once the repairs are done, you simply restart your PC and it's fixed.
This program will not damage any of your software programs already installed. It even allows you to create a backup file from your hard drive.
This software tool will also help you to detect other problems like viruses, worms, cookies and even pop-ups. This way, your computer will be cleaner and faster then before.

So, to repair the lsass.exe error you will need to get the Registry Easy program so you can start a scan, detect the lsass.exe file it's problem and start repairing it.

Want to start up Windows again without any problems? Today? Right now? Visit: Regcure.


lsass.exe is probably located in the folder C:\Windows\System32. Known file sizes on Windows XP are 7k-33k bytes long .space.gif
It is a Windows core system file. The program is not visible. File lsass.exe is a trustworthy file from Microsoft. Program listens for or sends data on open ports to LAN or Internet. Therefore the technical security rating is 9% dangerous.

lsass.exe is harmless and if u kill it, it's likely to reboot or revert to welcome screen. two famous viruses are lsass.exe begining with an "I" or ending in triple "s"

lsass is a legitimate Windows object for user authentication but it is vulnerable to the sasser virus and can be HiJacked. Someone please clean up this place as at least half of the entries are worthless. it may be a trojan (form of virus) named SASSER

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To re-install UXCore.dll

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Here is what the Media test failure check cable eiting PXE ROM means:
Iam sure when we were changing some settings with the BIOS you must have done something wrong.Just reemember if you changed some settings over there.

try change the boot-order in the BIOS
try to disable "network-boot" in the BIOS.

This issue is often caused by either an incorrect setting in BIOS or a bad boot device, such as a bad hard disk drive. To resolve this issue,Isuggest you go through the steps in document CH000229 relating to a similar error message.

Now coming to System32\ntall.dll unknown hard error:

Restart your computer. The ntdll.dll error you're receiving could be due to a one-time, temporary issue and a simple reboot may resolve the problem completely.

If the ntdll.dll error only displays when you use a specific software program, uninstall the program, reboot your computer, and then install the latest version again from scratch.
Update drivers for any hardware in your computer where updated drivers are available. Outdated drivers sometimes cause ntdll.dll errors.

Test your memory for damage. If you're receiving ntdll.dll messages, one possible cause could be a bad memory module in your system. Testing your memory will either identify a problem or clear your RAM of any responsibility.

Perform a repair installation of Windows XP. If individual software reinstallations fail to resolve the problem, a repair installation of Windows will replace the ntdll.dll file. Remember to install all Windows service packs and other patches after this installation.

Perform a clean installation of Windows XP. A clean installation will completely remove Windows XP from your PC and install it again from scratch. I don't recommend this step unless you have stepped through all previous troubleshooting steps and you're comfortable that the ntdll.dll error is not caused by a single program (Step #2). NOTE:a single program or plugin is causing the ntdll.dll error, reinstalling Windows and then reinstalling all of the same software may lead you right back to the same ntdll.dll error.

While extremely rare, if everything else has failed, including the clean installation from the last step, you could be dealing with a hardware issue with your hard drive. If so, replace the hard drive and then perform a new installation of Windows XP.

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