Question about Epson Perfection 3490 Flatbed Scanner

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Epson scan application won't open

I transferred to a new mac powerbook OS X 10.4.11 from an older version but the Epson scan application that I used with my 3490 won't start.

thanks

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  • 2 more comments 
  • maxwelldemon Jan 11, 2008

    The scanner is a 3490-perfection-photo flatbed. The old Mac powerbook OS version seems to be the same....

  • maxwelldemon Jan 11, 2008

    I downloaded again their updates, but the application still won't open.

  • muscleski Jan 02, 2009

    OSX10.4.11 Scan assist won't open for the Epson DX9400

  • brian c
    brian c May 11, 2010

    Please be more specific with scanner model, as well as the previous OS version.

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Do you mean the old powerbook has the same OS as the new one, or the same epson software version?

In any case, this is all I found on it:

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58609&prodoid=63060805&infoType=Downloads&platform=Macintosh


Good luck!

Posted on Jan 11, 2008

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Open a TWAIN-compliant scanning application (XP, Vista and Win7 all have Paint which can acquire scans). Vista and Win7 also have Windows Fax and Scan. If you installed other software (such as that which came with the scanner), you would use that - Epson Smart Panel or ArcSoft Photo Impressions. Next open Epson Scan (this doesn't work with the Mac software so look at epson.com for Mac info). This runs the scan (and any specific resolution adjustments you make). It will generally launch when you hit Scan in the application. You can run Epson Scan alone if you do not want to edit the documents right away. Click Start > All Programs > Epson Scan > Epson Scan to use Epson Scan. In the Epson Smart Panel, you would click Scan and Save to start scanning or Scan with Options to adjust the settings prior to scanning.

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But before you start downloading the Twain Driver we need to delete
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2.) MAC hard drive / Library / Image Capture / Twain Data Source., we need to trash ( *.ds file )
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After the restart we can now download and install the Twain driver to your MAC.

http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=58606&prodoid=56291067&infoType=Downloads&platform=Macintosh

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Intel-based Macs with OS X (v10.5 - 10.5.x) compatible, PowerPC Macs with OS X (v10.5 - 10.5.x) compatible, Intel-based Macs with OS X (v10.4.4 - 10.4.x), PowerPC Macs with OS X (v10.2.8 - 10.4.x)
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