Question about Brother Multi-Function Center MFC-240C All-In-One InkJet Printer

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Brother Printer Fax Machine

I am having a hard time hooking up the fax machine and the modem. I also can't figure out how to change the number of rings before picking up. Please let me know. I also have a distinctive ring for my fax machine

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Re: Brother Printer Fax Machine

Depends on whether you are using a line line service or voip. If your using voip (Voice Over Internet Protocol set your send and receive to voip.

Posted on Aug 25, 2016

Re: Brother Printer Fax Machine

My MFC-240C will not recieve any fax. I believe it is set up according to the instructions.It will ring.

Posted on Apr 16, 2008

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Re: Brother Printer Fax Machine

The connecting depends on several issues. This cant be said within a few words.
You have to read the manual which explains the very diffrent setting (see chap. fax). You can download the manual here: (choose your country from landscape, choose your country, choose download&support)
Have a look at the faq, too.

If that doesnt help, plz call brother hotline of your country!

Posted on Jan 11, 2008

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My brother mfc 4800 wont copy, it keeps asking for the fax number. Please help

Your fax machine uses the same line as your phone. You will need to read your manual to decide after how many rings you want the fax machine to answer. Generally should be after your answering machine. Your fax number will be your telephone number.Hope It's resolve all Your Printer Problem,

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Brother MFC 8500 Fax machine error "offline"

is your fax machine connected to the phone line? this usually indicates the connection status, thus, if your phone line is wont have the "offline message".

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Fax problem

I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Oct 08, 2007 | Brother MultiFunction Center MFC-440CN...

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My Brother MFC7340 Fax Machine will not send faxes it has a busy signal always and a busy signal when someone tries to fax me.

You need to reset the memory, since previously you have dialed some number, which is not able to connect. So restart the printer. Unplug the printer for 10 minutes and plug back the power to the printer.

Hope this helps.


Apr 04, 2011 | Brother MFC-7340 All-In-One Laser Printer

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How do I receive faxes with the 240c


Manual mode turns off all automatic answering functions unless you are using the Distinctive Ring feature or you are using an external answering machine on the same line as the Brother machine.

*Distinctive Ring is a function of your Brother machine that allows a person with one line to receive fax and voice calls through two different phone numbers on that one line. Brother uses the term "Distinctive Ring," but telephone companies market the service under a variety of names, such as Custom Ringing, Personalized Ring, Smart Ring, Ring Master, Ident-a-Ring, Ident-a-Call, Data Ident-A-Call, Teen Ring, SimpleBiz Fax & Alternate Number Ringing and BT Call Sign.
  1. Setting the Receive Mode
    1. Press Menu.
    2. Press the up or down arrow key to select Initial Setup.
    3. Press OK.
    4. Press the up or down arrow key to select Receive Mode.
    5. Press OK.
    6. Press the up or down arrow key to select Manual.
    7. Press OK.
    8. Press Stop/Exit.

Receiving Faxes in Manual Mode
  1. Lift the handset of a telephone that is on the same line as your Brother machine.
  2. When you hear the sending machine's fax tones (short beeps that occur at regular intervals), do one of the following:
    • If the telephone you answered is near your Brother machine or connected to its EXT jack(socket), press Black(Mono) Start or Color(Colour) Start.
    • If the telephone you answered is not connected to or near your Brother machine, press *51 (*91 for New Zealand) on its dial pad.
  3. Your Brother machine will produce receiving tones.
  4. Replace the telephone handset. Your Brother machine will begin to receive the fax.

< Easy Receive (Fax Detect) >
The Easy Receive (Fax Detect) feature allows you to receive faxes in Manual Mode by simply lifting the handset of a telephone that is on the same line as the Brother machine. Your Brother machine will automatically generate fax receiving tones, at which point you can replace the telephone handset and wait for your fax to be received and printed.

Your Brother machine's Easy Receive (Fax Detect) feature is turned ON by default. To adjust your Brother machine's Easy Receive (Fax Detect) setting, please follow these steps:

  1. Press Menu.
  2. Press the up or down arrow key to select Fax.
  3. Press OK.
  4. Press the up or down arrow key to select Setup Receive.
  5. Press OK.
  6. Press the up or down arrow key to select Easy Receive or Fax Detect.
  7. Press OK.
  8. Press the up or down arrow key to select On, Semi or Off. *In some brother machines, Semi may not be in the options.
    If you choose Semi, your Brother machine will only answer an incoming fax if you answer using its handset or by pressing the Hook, Hook/Hold, Hold, Speaker Phone or Tel/R key on its control panel.
  9. Press OK.
  10. Press Stop/Exit.

Note Here are a couple of points to keep in mind:
  • If Easy Receive (Fax Detect) is ON, but your Brother machine doesn't automatically answer the incoming fax when you lift the extension telephone's handset, press *51 (*91 for New Zealand).
  • If you send faxes from a computer that is on the same telephone line as the Brother machine and the Brother machine intercepts the calls, turn Easy Receive (Fax Detect) OFF.

Please post your feedback and Vote if the problem resolved as per your satisfaction.

Jul 14, 2010 | Brother Multi-Function Center MFC-240C...

1 Answer


Fax machines are sorta like printers, sorta like scanners, and sorta like dial up modems all wrapped into one expensive box.
1. First thing to make sure of is that you are hooked to a phone line. most fax machines have a phone handset that you can make calls from. Call someone and make sure that works. If So, you are able to connect to phone networks, and should have no trouble sending or receiving data. If you have a dead line or no sound, check the line and check the power. (its always the easy stuff that is overlooked, just check it and make sure).
2. If this fax machine has computer interface, (usb port or parallel cable port), see if you can scan with it. Drop a document into the scan area and see if the computer can scan an image from the scanner. If the scanner works, you can scan images into the fax machine to be sent to the fax number. (If your fax machine does not have a scan to computer feature, skip this.)
3. if your fax machine has a print from pc feature, try to print a document to it from your computer. If you can print, then the printer works, and you can receive faxes. (if your fax machine does not have a pc printing feature, skip this)
4. Here is how a typical fax machine works. You place the document or image into the scanner feed area. You press a big button that usually says "fax" and then, a screen pops up saying to dial the number. You dial the number and press SEND. once you press Send, the machine will scan the document, dial the number and sing a little dial up modem song awaiting a response from the receiving machine. the receiving machine acknowledges the fax, and the singing is no longer audible (but it continues because the modem song is actually data transmission/reception). after about 20-60 seconds, the fax completes and the call ends. As for the particular model you have, the functions should be about the same, though the buttons and arrangements may be different. FYI, you can send a fax straight from the PC too, if you have a dial-up fax/modem card.

Jul 03, 2009 | Brother Multi-Function Center MFC-665CW...

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Using MagicJack for faxing; however, Brother MFC 290C is stating poor line condition - why? Also say's low ink Magenta - would that create this problem?

I had the same problem trying to send out faxes out using my Brother MFC 7340. I use a magic jack phone line. Page 106 of the user manual says if sending via VOIP phone line, you should press menu, then 2, 0, 1 to select "Basic (for VOIP) mode. Then press ok. Then press stop/exit. This cuts the modem speed down to 9600 bps and turns ECM off. Then retry to send the fax. I did that and can now send and receive faxes.

Jun 06, 2009 | Brother MFC 420CN All-In-One InkJet...

1 Answer

I have my fax machine hooked up through a magic jack. how do i change fax speed?

I contacted the folks at MagicJack today and for faxes they confirm your findings. They suggest the following: We do not officially support using faxing with MagicJack. Please try the following steps to use MagicJack with your fax (contact your fax vendor for details):
- turn off error correction on your fax machine or program
- set the fax machine or program to use the slowest speed available
- increase the speed, checking at each speed that faxes work

The change must come through your fax machine, not the MJ.

HERE is a link to the manual for your fax machine.

If you are having problems sending or
receiving a fax due to possible interference
on the phone line, we recommend that you
adjust the Equalization for compatibility to
reduce the modem speed for fax operations.
a Press Menu, 2, 0, 2.
b Press a or b to choose Normal (or
�� Basic reduces the modem speed to
9600 bps. Unless interference is a
recurring problem on your phone
line, you may prefer to use it only
when needed.
�� Normal sets the modem speed at
14400 bps. (Default)
Press OK.
c Press Stop/Exit.
When you change the compatibility to
Basic, the ECM feature is only available
for color fax sending.

There are only 2 speed settings. Since the MJ does not support faxing, if the slower 9600 bps does not work, you will be unable to fax with the MJ.

Thanks for using FixYa - A FixYa rating is appreciated!!

Jan 26, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

How do I change my fax number?

Hi there,

I found you manual to download right HERE:
- as I´m informed, you don’t need to change you FAX number, as your fax machine will receive any call on the number you connect the machine to.

5757e4d.pngdo vote, if this helped you.


Jan 16, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

2 Wire Modum and Brother 4 in 1 fax

I have this exact printer for home use. Here what you do.

Plug one end of the Cat3 cable ( standard phone cable ) into the modem and the other end into the 1st port to the front on the left side. Then follow the instuctions in the manual to set up the fax service. Its basically asigning your fax name and number from the menu button.

I hope this helps, if ya need more assistance please post here.

Nov 14, 2008 | Brother Multi-Function Center MFC-240C...

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