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They can see/hear me, I can see them but NOT hear them

When I try to use my Logitech quickcam on MSN messenger, my contact's can hear/see me. I can see them, but I can't hear them.

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Re: They can see/hear me, I can see them but NOT hear them - Logitech QuickCam Messenger Web Camera Webcams

Does you PC play music and other sound??

Posted on Jan 11, 2008

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My logitech webcam won't work in msn messenger when i try to make a video says I need to buy or install a webcam? what's the deal? heeeelp

Hi Marilyn,

Have you installed the Logitech Quickcam program? If you did then open the application and select the instant messenger(i.e. MSN, SKype, Yahoo) that you will be using the camera.

If you have note yet installed the Logitech Quickcam application then I suggest you disconnect the webcam and run the software first.

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Why wont my cam let me do video calls on my msn?


Please reinstall the msn messenger and your problem will be solved.If you need any more help let me know.

Thank you.

Aug 13, 2009 | Logitech QuickCam Communicate STX Webcam

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A couple of problems....we're both using windows live messenger...they can see me, we can both hear each other but i can't see them?...or we can both see each other but neither can hear each other? Where...

he audio works but the quality is poor.
trnsp.gif Answer Try disabling the Quality of Service (QoS) Packet scheduler in your Network Connection properties. QoS reserves 20% of your bandwidth and disabling this setting may improve audio quality.
  1. Click Start, and then click Control Panel.
  2. Click Network and Internet Connection, and then click Network Connections.
  3. Right-click the network or Internet connection that is currently enabled, and then click Properties.
  4. Clear the QoS Packet Scheduler check box.
If you are still experiencing audio issues within MSN Messenger, and you have verified that the microphone is working in Sound Recorder, contact MSN Messenger Support.

Jul 02, 2009 | Logitech QuickCam Express Web Camera

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MY Logitech quickcam notebook

You may have to into the MSN Video and Audio Configuration utility and make it use the mic built into the webcam. It may be looking for audio input from another source, if this is the case, it won't work from the Cam itself.

Jun 20, 2009 | Logitech QuickCam Connect Webcam

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I can't get my logitech quickcam chat to instal...

Which cameras are compatible with MSN 6.0?
Below is a list of cameras that are compatible with MSN 6.0:
ClickSmart™ 820
ClickSmart™ 420
QuickCam® Cordless
QuickCam® Messenger
QuickCam® for Notebooks Pro
QuickCam® Pro 4000
QuickCam® Zoom
ClickSmart™ 510
QuickCam® Traveler
QuickCam® Web
ClickSmart™ 310
QuickCam® Express
QuickCam® for Notebooks
What are the Minimum System Requirements?
The minimum system requirements for MSN 6.0 are the following:
  • 233MHz processor or faster (500MHz recommended)
  • Microsoft Windows 98, Windows 2000, Windows ME, or Windows XP operating system
  • Minimum 64MB of RAM (128MB recommended)
  • Up to 50MB of hard disk space needed to install — after install, up to 15MB may be needed
  • 256-color VGA or higher resolution graphics card (SVGA recommended)
  • Minimum 800x600 screen resolution
  • Microsoft® Internet Explorer version 5.01 or later must be installed on your computer, though it does not need to be your default browser
Note: If you are not sure if your computer meets these system requirements, please check with your computer manufacturer.
Where can I download MSN Messenger 6.0?
Click here to download MSN Messenger. Note: If you experience any problems downloading or installing MSN 6.0, please contact MSN for further support.

Mar 02, 2008 | Logitech QuickCam Chat Personal Web Camera

1 Answer

No audio

hey there, what you can do is update your msn messenger to the latest edition and try to re install your sound drivers. this may reslove your problem.


Jan 29, 2008 | Logitech QuickCam 961464-0403 Webcam

1 Answer

Logitech quickcam communicate stx

Check the camera settings are not too high 320x480 or similair should be enough. Have you installed Windows Messenger live, the new MSN and tried it with that? If your'e problem persists try this problem page.

Mar 04, 2007 | Logitech QuickCam Communicate STX Personal...

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