Question about Lexmark P4350 All-In-One InkJet Printer
It is not paper jam , it is carriage jam.
That happens when the printer cannot detect correctly the carriage position, or when the carriage return motor is faulty.
If the carriage is moving both ways, then the return motor is OK.
The part used to detect the carriage position is the encoder strip.
This is a plastic strip located at the back of the carriage, near to the traction belt.
Try cleaning the encoder strip with isopropyl alcohol and cotton.
If that does not work, then the printer must be tested, and encoder strip eventually replaced.
In that case you can call Lexmark at the number listed on printer manual to order parts or to get a quote on repair.
Posted on Nov 20, 2009
Sometimes this is simply an unseated ink cartridge, or a dirtycartridge guide. Check for both of these. Use a lent free cloth to wipethe cartridge guide - its generally a thin transparent plastic thatruns along the cartridge track.
Other times, it read as a paper jam first, then as a carriage jam. After a bit ofplaying around, I took the back panel off and manually feed a piece ofA4 card (something solid) while rebooting it, it seemed to have clearedthen and now is working fine.
1. Removing the paper tray
2. Reduce the number of papers in the tray
3. Reset the tab to the right position (by moving it in and out).
4. Print it and make sure it works.
When you tried to add more paper in, the problem recurs. It seems likethe problem is caused by a heavy load of papers in the tray.
Also can review here for more details from Lexmark Support.
Posted on Nov 19, 2009
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Posted on Jan 02, 2017
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