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Rollers pick up too many pages - HP DeskJet 3740 InkJet Printer

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Check your feed up roller & steper moter is work properly woork

Posted on Nov 19, 2009

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Posted on Jan 02, 2017

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My Fujitsu fi-7160 pick rollers are bending the pages when they grab them and it's constantly jamming itself. Any advice on how to make it stop?


I would check on the gear drive that moves these rollers, it may be the problem. Also the motor could be the issue as well. Please give more detail about what you mean when you say jam? it just stops or moves slowly?

Nov 21, 2016 | Fujitsu Office Equipment & Supplies

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Hp officejet 4500 will not print from mac ibook g4


HP Officejet 4500 (G510) Series and 4500 (K710) Series All-in-One Printers - The All-in-One Does Not Pick Up or Feed Paper Issue The product does not pick up or feed paper from the paper tray. How to use the solutions in this document To resolve the issue, try each solution in this document in the order presented. c01733891.gif IMPORTANT : Each time you try a solution, try to print a self-test report to determine if the hardware is functioning correctly. To print a self-test report, use the steps in the following table. How to print a self-test report
  1. Load plain, white paper in the paper tray.
  2. Press and hold the Cancel button (c01235250.gif ) on the product control panel.
  3. While holding the Cancel button (c01235250.gif ), press the OK button (c01961874.gif ). The self-test report prints.

NOTE: Refer back to the steps in this table after attempting each solution. Solution one: Reset the All-in-One
  1. Disconnect the power cord from the back of the product.
  2. Wait 30 seconds.
  3. Reconnect the power cord to the back of the product.
  4. Press the Power button (c01602202.gif ) to turn on the product.
  5. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution two: Check the paper The condition of the paper or the amount of paper loaded might prevent the rollers from picking it up and feeding it through the product. Use the following steps to check the paper in the input tray.
  1. Remove any wrinkled or damaged paper from the input tray.
  2. Make sure that all the paper is the same size and type.
  3. Tap the stack of paper on a flat surface to align the edges.
  4. Make sure that the stack of paper contains from 10 to 25 sheets of paper.
    NOTE: Do not overload the input tray. Make sure the stack of paper is shorter than the top of the paper width guide.
  5. Insert the stack of paper into the product, and then gently push the paper width guide snugly against the paper. Figure 1: Load paper c01970609.gif 1 - Load paper 2 - Adjust the paper width guide Illustration of loading paper and adjusting the paper width guide
  6. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution three: Check the print settings The paper settings in the print driver must match the paper size and type loaded in the product. Use the following instructions to adjust the paper settings.
  1. In the software program you are printing from, click File .
  2. Click Print , and then click Setup , Properties , or Preferences .
    NOTE: The specific options might vary depending on the software program.
  3. Click the Features tab.
  4. In the Basic Options pane, select More from the Paper sizes drop-down list.
  5. Select the size of paper loaded in the product, and then click OK .
  6. In the Basic Options pane, select More from the Paper type drop-down list.
  7. Select the type of paper that you loaded, and then click OK .
    NOTE: These changes do not change the default print settings. The print settings revert to the default settings the next time you open the program.
  8. Change any other print settings necessary, and then click OK .
  9. Click OK to print.
  10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution four: Clean the rollers Follow these steps to clean the rear rollers and the pick rollers on the HP product. Step One: Clean the rear rollers
  1. Press the Power button (c01602202.gif ) to turn off the product.
  2. Disconnect the power cord from the rear of the product.
  3. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 2: Remove the rear access door c01961876.gif Remove the rear access door
  4. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the paper rollers. Rotate the rollers with your fingers to clean all the way around. Figure 3: Clean the rollers c00246512.jpg Graphic: Showing paper rollers
  5. Make sure that the paper feed rollers on the rear access door are clean, free of paper bits, and rotate freely. Figure 4: Access door rollers c01590938.gif Access door rollers
  6. Allow the rollers to dry completely.
  7. Reattach the rear access door. Push the door forward until it snaps into place.
Step two: Clean the pick roller
  1. Remove any paper from the paper tray.
  2. Remove the rear access door. Press in the tab on the left side of the door, and then pull the door away from the product. Figure 5: Remove the rear access door c01961876.gif Remove the rear access door Figure 6: Rear rollers and location of pick roller c01976220.gif Image: Rear rollers and location of pick roller
  3. Lightly moisten a lint-free cloth with distilled or bottled water, and then wipe the pick roller. Rotate the pick roller upward with your fingers to clean all the way around. Figure 7: Pick roller c01975068.gif Image: Pick roller in the product
  4. Make sure that the pick roller and the rollers around it are clean, free of paper bits, and rotate freely.
  5. Allow the pick roller to dry completely.
  6. Reattach the rear access door. Push the door forward until it snaps into place.
  7. Load the tray with plain white paper.
  8. Reconnect the power cord to the rear of the product.
  9. Press the Power button (c01602202.gif ) to turn on the product.
  10. Try to print a self-test report. See the steps on how to print a self-test report at the top of this document.
  • If these steps resolved the issue , and the test page prints , there is no need to continue troubleshooting.
  • If the issue persists , continue with the next solution.
  • If the test page does not print , continue with the next solution.
Solution five: Service the All-in-One

Mar 06, 2013 | HP Officejet 4500 All-in-One Printer G510G

1 Answer

HP LJ2100 prints one page but starts a second page before 1st page is finished and stops


there is a delay on the pickup rollers check the paper path and clean the pick rollers

Dec 19, 2012 | HP LaserJet 2100 Printer

1 Answer

HP Laserjet M2727 Printer picks up too many pages at once


You have worn pick rollers. This is an easy fix and you can install the new rollers yourself. You need a preventative maintenance roller kit part number RK-P2015. You can get them here:

http://www.ccl-la.com/catalog/product_info.php?cPath=24_41_70&products_id=128

The kit has all of the rollers and separation pads to replace the worn ones in the printer to restore proper operation.

I hope this helps,
BuddyMc

Jul 20, 2012 | HP Laserjet M2727nf Multifunction Printer

1 Answer

Multiple pages feed when printing on hp 7410


  • If the automatic document feeder (ADF) does not pick up any pages at all, the rollers inside the automatic document feeder need to be cleaned.
  • If the automatic document feeder picks up multiple pages instead of single sheets, the separator pad inside the automatic document feeder needs to be cleaned.
SolutionLoad one or two sheets of unused plain white full-size paper into the document feeder tray, and then press Start Copy Black to pull the pages through the automatic document feeder. The plain paper releases and absorbs residue from the rollers and separator pad.note.pngNOTE:If the automatic document feeder does not pick up the plain paper, try cleaning the front roller. Wipe the roller with a soft lint-free cloth dampened with distilled water. If the problem persists, or the automatic document feeder does not pick up the plain paper, clean the rollers and separator pad manually. Follow the procedures below to remove the face plate from the front of the automatic document feeder, access the pick assembly inside the automatic document feeder, clean the rollers or separator pad, and then reattach the face plate.

Please Click on this link to know more in detail.

Thanks

Apr 01, 2012 | HP OfficeJet 7410 All-In-One InkJet...

1 Answer

Printer does not move page fully thru rollers.


Rollers may look good but it sounds like they need to be replaced. You will need the separation and pick up rollers.
Printer Repair Service in Miami and Fort Lauderdale FL

Jun 06, 2017 | Dell 1600n All-In-One Laser Printer

2 Answers

Transport rollers need to be cleaned


The transport rollers in the Samsung CLP-300 can not be removed and are hard to even access. You can print several 20-30 pages through and let the paper clean it or If you can get into them, you can try cleaning the rollers with isopropal alcohol, but there are snap-locks that can break in the process of dismantling it and it's so hard to get into it the guts properly, that usually it really isn't really worth the effort. Samsung claims that the roller is useful for 50, 000 pages but I have printed less than 500 pages and had it just start leaving streaks.

Mar 02, 2010 | Samsung CLP 300 Laser Printer

1 Answer

HP laserjet 4L paper jam after printing one page.


You need the pick up rollers replaced. Call your service centre to replace pick rollers as these are feeding the pages crocked

Aug 31, 2009 | HP LaserJet 4L Printer

1 Answer

2 Dell 1700 printers both have started jamming pages


Easy fix. Replace the pick up rollers. There cheap and easy to replace. It make perfect sense, bought at the same time and use the same amount then the pick up rollers are going to wear out causing paperjams at the same time.

Jul 15, 2009 | Dell 1700 Laser Printer

1 Answer

Canon DR-2080c - Replacing rollers


Check for a switch on the scanner that is made to feed single pages or multiple pages. If it is on single page it can multi jam all the time.
As far as the rollers go there is a pick up roller, separation roller, and a feed roller. You can clean them with rubbing alcohol to see if its indeed the tires that are bad. The exchange kit has all three tires in it that are user replaceable.

Jan 25, 2009 | Canon DR 2080C Path-Through Scanner

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